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Best Western Plus North Lakes Hotel

4-star property
22 Lakefield Drive, North Lakes, QLD 1800 796 370
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4.6 out of 5
Wonderful!
See all 259 wotif Reviews

"Great location on the lake with easy access to the shops and dining. " More

By a verified traveller on Sun 28 Apr 2024

Points Of Interest

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Hotel Description

At Best Western Plus North Lakes Hotel you'll be within a 10-minute walk of Westfield North Lakes and 2.5 km (1.6 mi) from WF Roberts Reserve. Highlights at this hotel include in-room free WiFi, free internet, and furnished balconies.

The restaurant, Boardwalk Cafe, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms and a conference center are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

In proximity to this 4-star North Lakes hotel you'll find Brisbane Entertainment Centre.

Executive Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$173* Per night/room 19 May - 20 May

Executive Suite, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 1 King Bed, Accessible, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus North Lakes Hotel ratings based on 259 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus North Lakes Hotel

Everyone (125) Couples (73) Family (61)
5 out of 5
Great location on the lake with easy access to the shops and dining.

Posted by on 28 Apr. 2024

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5 out of 5
Our stay was lovely we will be back thanks

Posted by on 28 Apr. 2024

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3 out of 5
The room I was assigned to was ok, the bed uncomfortable. This is the 2nd time it’s being like this. The corridor smelled of an old nursing home, I thought there was something wrong with their plumbing system. The air conditioning, when turned on smelled like cloreen . So Didn’t really use it at all. I Usually like the place otherwise.

Posted by on 23 Apr. 2024

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5 out of 5
Staff were so friendly and you felt very welcome. Rooms were very clean and perfect for what we wanted. Would definitely stay again.

Posted by on 21 Apr. 2024

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4 out of 5
Nice tidy hotel staff were friendly enough could've been a little more helpful & it was a bit over priced for what you get.

Posted by on 25 Mar. 2024

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5 out of 5

Posted by on 9 Feb. 2024

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5 out of 5
Convenient

Posted by on 9 Feb. 2024

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5 out of 5
Excellent

Posted by on 18 Jan. 2024

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4 out of 5

Posted by on 30 Dec. 2023

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4 out of 5
Modern & clean!

Posted by on 18 Dec. 2023

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About the Best Western Plus North Lakes Hotel

Location 22 Lakefield Drive, North Lakes, QLD 4509

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus North Lakes Hotel. Free self parking is available. This 4-star North Lakes hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • Meeting rooms
  • Built in 2018
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mango Hill Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus North Lakes Hotel offers 46 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Private balcony (furnished)
  • Minibar
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.

Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0–30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus North Lakes
  • Best Plus Lakes Hotel Lakes
  • Best Western Plus North Lakes Hotel Hotel
  • Best Western Plus North Lakes Hotel North Lakes
  • Best Western Plus North Lakes Hotel Hotel North Lakes

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.