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4.1 out of 5

"Great location. Very safe and generous offer of free water and biscuits. " More

By a verified traveller on Wed 27 Mar 2024

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Hotel Description

A luxury stay in Bunbury awaits you at Bunbury Hotel Koombana Bay. Within steps you'll find Bunbury Regional Entertainment Centre and Marlston Hill Lookout Tower within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

The restaurant, Silos Restaurant and Bar, serves local cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Bunbury hotel include Bunbury Visitor Centre and Bunbury CentrePoint.

Internal Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$197* Per night/room 5 May - 6 May

Superior Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bunbury Hotel Koombana Bay ratings based on 292 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bunbury Hotel Koombana Bay

Everyone (122) Couples (95) Family (46)
4 out of 5
aa

Posted by on 23 Apr. 2024

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5 out of 5
Great location. Very safe and generous offer of free water and biscuits.

Posted by on 27 Mar. 2024

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2 out of 5
A very pricey stay for a very simple room. $359 for the room with a $300 bond on top - meant we were expecting something fabulous... Walked into a view of the roof, the smell of pool chlorine wafting through the window and a room layout similar to that of a drive in motel. We did book last minute but wow! if your going to charge - it needs to reflect the price.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Bunbury Hotel Koombana Bay

Dear Tegan, we are sorry to hear that you did not enjoy your recent stay with us here at Bunbury Hotel Koombana Bay. We take your comments seriously and appreciate your feedback. In regards to the room rate, we note that the booking was made through a third party. You will find that the rate does vary depending on the booking channel. However, it is not uncommon for the rate to be slightly higher during peak periods; being weekends and during the holiday seasons. Nevertheless, providing an exemplary customer service experience is of the utmost importance to us, and we regret that we have not met your expectations on this occasion. Please feel free to contact us if you wish to discuss this matter further. Kind regards, BHKB Reception Team.

4 out of 5

Posted by on 15 Mar. 2024

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4 out of 5
The only negative was the room was not serviced on Sunday other wise all good

Posted by on 11 Mar. 2024

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4 out of 5

Posted by on 4 Mar. 2024

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4 out of 5
The Bathroom needs attention, grout etc, no exhaust fan that work, stains on carpet, musty smell, aircon needed servicing. The wind noise all night through the front door was bad, an old wind stop sock on the floor??? Really. We had drinks in the resturant , and staff shut the doors at 9.10pm not 9.30, no offer of last drinks , we were out side in the tables and when the doors shut, the high pitched squeal from the wind and aircon drove us out. Generally staff were great and was a nice overnight stay.

Posted by on 3 Mar. 2024

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5 out of 5
I liked the location, the room was very comfortable and had everything we needed. The breakfast we ordered was excellent. Highly recommend

Posted by on 2 Mar. 2024

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5 out of 5
Staff were friendly and attentive. Location was ideal with small a small beach at the back of property. Very quiet and providing under cover car parking was a treat considering the temperatures were around 38C. i would definitely stay again.

Posted by on 14 Feb. 2024

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3 out of 5

Posted by on 21 Jan. 2024

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About the Bunbury Hotel Koombana Bay

Location 1 Holman St, Bunbury, WA 6230

Property Features

Bunbury Hotel Koombana Bay offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the luxury Bunbury Hotel Koombana Bay. Self parking is free. This 4.5-star Bunbury hotel is smoke free.

  • 64 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby , Offsite parking reservations required

Transport

  • Parking: Free self parking

Room Amenities

Bunbury Hotel Koombana Bay offers 64 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Bunbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Silos Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 25 for children
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Koombana Bay
  • Bunbury Koombana Bay Bunbury
  • Bunbury Hotel Koombana Bay Hotel
  • Bunbury Hotel Koombana Bay Bunbury
  • Bunbury Hotel Koombana Bay Hotel Bunbury

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.