"Great friendly welcoming service. Room was clean, and quiet. Will stay again. " More
The restaurant, Cafe Munch, is open for dinner. Jolly Brewer is the resort's own bar. Enjoy the 2 outdoor tennis courts, gym and seasonal outdoor swimming pool plus access to a playground. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also the convenience of free parking nearby.
Attractions within a 15-minute drive of this 4-star Sutton resort include Australian National University and Canberra Centre.
20 Mar. 2024 by george
Dear Chris,We are deeply sorry to hear about your experience at our property. We take the safety and comfort of our guests very seriously, and it is concerning to hear that we fell short of your expectations. Please rest assured that we will investigate the issues you have raised and take immediate action to address them.We sincerely apologize for any inconvenience or discomfort this may have caused you. If you would like to discuss your experience further or if there is anything we can do to make it right, please do not hesitate to contact us directly.Best regards,
16 Mar. 2024 by George Wenur
Dear Shaun,Thank you for your positive review! We're delighted to hear that you found our property nice and clean, and that you enjoyed our pool. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad to hear that we met your expectations. We hope to welcome you back again soon!Best regards,George Wenur
16 Mar. 2024 by George Wenur
Dear Kim,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. If there's anything specific you'd like to address or if you have any suggestions for improvement, please feel free to let us know.Best regards,George Wenur
11 Mar. 2024 by George Wenur
Dear Rexine,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location to be great for your event and that you enjoyed the cleanliness of your room.We apologize for any confusion you experienced in finding your room. We understand that this can be frustrating and will look into ways to make our property easier to navigate.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,George Wenur
29 Feb. 2024 by George Wenur
Dear Belinda,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your room during your stay.We appreciate your comments regarding the paths and cleanliness. Please know that we take these concerns seriously and will address them promptly to ensure a more pleasant experience for our guests in the future.We hope to have the opportunity to welcome you back for an even better stay.Warm regards,George Wenur
17 Feb. 2024 by George Wenur
Dear Kyliw,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear about the issues you experienced during your stay. It's clear that we fell short of providing the standard of accommodation and service that we strive for.We apologize for the inconveniences with the taps in the shower, the broken bed bases, and the presence of possums in the roof. This is certainly not the experience we want for any of our guests. Additionally, we regret any misunderstanding regarding the early check-in fee and the interaction with our staff member. We will address these issues internally to prevent such occurrences in the future.We understand your decision not to stay with us again and respect your choice. We truly appreciate your feedback as it helps us identify areas for improvement. If there's anything else you'd like to share or if you'd like to discuss your experience further, please don't hesitate to contact us directly.Warm regards,George Wenur
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Ibis Styles Canberra Eaglehawk offers its guests a seasonal outdoor pool, outdoor tennis courts, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this resort measures 5382 square feet (500 square meters) and includes a conference center. Ibis Styles Canberra Eaglehawk also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. This 4-star Sutton resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations with hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Jolly Brewer - Onsite bar. Open select days.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.