Skip to main content
Beginning of main content
 Gold Coast •1 Room
 Gold Coast • 1 Room
Book online or call 1800 796 370 Phone Number

Mermaid Waters Hotel by Nightcap Plus

3.5-star property
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD 1800 796 370
Choose Dates
4.2 out of 5
Very good!
See all 355 wotif Reviews

"Very clean the staff were very helpful..good size room and breakfasts were great..would stay again " More

By a verified traveller on Thu 02 May 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Mermaid Waters Hotel by Nightcap Plus you'll be 2.9 km (1.8 mi) from Gold Coast Convention and Exhibition Centre and 2.9 km (1.8 mi) from The Oasis. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.

The family restaurant, Brasserie, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 3.5-star Mermaid Waters hotel include The Star Gold Coast and SkyPoint Observation Deck.

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$146* Per night/room 29 May - 30 May

Executive Studio Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Accessible Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Family

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Family Spa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Mermaid Waters Hotel by Nightcap Plus ratings based on 355 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mermaid Waters Hotel by Nightcap Plus

Everyone (210) Couples (71) Business (3) Family (55)
5 out of 5
Very clean the staff were very helpful..good size room and breakfasts were great..would stay again

Posted by on 2 May 2024

Was this review helpful to you?
4 out of 5
It is a decent hotel for the price.

Posted by on 2 May 2024

Was this review helpful to you?
Comment from Hotel Management

2 May 2024 by Luke

Hi Mohamed,Thank you for taking the time to leave us a rating and review, it's greatly appreciated.We're glad your stay here with us was an enjoyable one.We certainly look forward to welcoming you back to the Mermaid Waters Hotel on your next trip.Thank you and enjoy the rest of your week.Kind Regards,Mermaid Waters Hotel

4 out of 5
It was very clean and comforable. Dissapointed pool was closed.

Posted by on 25 Mar. 2024

Was this review helpful to you?
5 out of 5
Good location and great amenities

Posted by on 16 Mar. 2024

Was this review helpful to you?
5 out of 5
Comfortable! Restrauant onsite. Breakfast included. Easy.

Posted by on 10 Mar. 2024

Was this review helpful to you?
4 out of 5
Not to bad nice and easy to find

Posted by on 9 Mar. 2024

Was this review helpful to you?
4 out of 5
Great friendly 24 hour service.

Posted by on 28 Feb. 2024

Was this review helpful to you?
3 out of 5
Vegetarian food option not available. Staff not keen to serve. No water. No room service.

Posted by on 28 Feb. 2024

Was this review helpful to you?
5 out of 5
We stayed 2 weeks in a very large room with a patio. Although the furniture was a little dated, beds were comfy and we had everything we needed. Staff were great and the included hot breakfast yummy. The hotel is a few blocks from the beach and shops...I believe a car is a must. The parking is very secure. All and all, a very pleasant experience and we will ask for the same ground floor room next time!

Posted by on 23 Feb. 2024

Was this review helpful to you?
5 out of 5
Overall all very good. The hotel is very clean and the price is reasonable. We will definitely recommend this and will surely stay in our next visit to gold coast!

Posted by on 4 Feb. 2024

Was this review helpful to you?

About the Mermaid Waters Hotel by Nightcap Plus

Location Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD 4218

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mermaid Waters Hotel by Nightcap Plus. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Varsity Lakes Station (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. 50-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-in and contactless check-out are available.

  • Children stay free
  • Caters to LGBTQ guests
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mermaid Waters Quality Hotel
  • Quality Hotel Mermaid Waters
  • Quality Mermaid Waters
  • Quality Hotel Mermaid Waters Gold Coast
  • Quality Inn Mermaid Waters
  • Quality Hotel Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel
  • Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
  • Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

You should know

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.com/Gold-Coast-Hotels-Mermaid-Waters-Hotel-by-Nightcap-Plus.h460495-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gold-Coast-Hotels-Mermaid-Waters-Hotel-by-Nightcap-Plus.h460495-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-Mermaid-Waters-Hotel-by-Nightcap-Plus.h460495-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.