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Montego Mermaid Beach Motel

3-star property
2395 Gold Coast Highway, Mermaid Beach, QLD 1800 796 370
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3.7 out of 5
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See all 304 wotif Reviews

"Loved it, nice and quiet, looking forward to going back next week " More

By a verified traveller on Wed 24 Apr 2024

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Hotel Description

Montego Mermaid Beach Motel puts you in the heart of Gold Coast, within a 20-minute stroll of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a garden, and express check-out. Added amenities include a coffee shop/cafe and laundry facilities. Each morning English breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3-star Mermaid Beach motel include The Star Gold Coast and Gold Coast Convention and Exhibition Centre.

Traditional Double Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 13 May - 14 May

Executive Suite, 2 Bedrooms, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Double Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Bedrooms, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Traditional Twin Room, Multiple Beds, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Montego Mermaid Beach Motel ratings based on 304 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Montego Mermaid Beach Motel

Everyone (176) Couples (64) Business (2) Students (1) Family (54)
5 out of 5
Loved it, nice and quiet, looking forward to going back next week

Posted by on 24 Apr. 2024

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2 out of 5
The noise generated by the construction of the light rail is unacceptable to all sleeping in the immediate area. I will not return to this motel while this construction is ongoing.

Posted by on 12 Apr. 2024

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5 out of 5
Great location. Very cute little hotel. There was a lot of noise from one particular apartment which was disruptive but that is to no fault of this hotel. I was pleasantly surprised and would definitely stay there again.

Posted by on 10 Apr. 2024

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4 out of 5
It was a good stay and nice accommodation. Convo isn’t location although with the road works around the area it made it a bit annoying when driving around. The car parks were also extremely small. The only thing I would suggest for improvement would be cleaning, although it wasn’t necessarily a dirty room, it was still obvious it hadn’t had the best clean. Over all, I would choose to stay here again.

Posted by on 1 Apr. 2024

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4 out of 5
The roadworks outside the property were a little noisy during the night. Given this is not usual it is just something that has to be dealt with at this time. I liked the Montego Mermaid Beach Motel and would stay there again if possible when I am down the coast.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by Tom

Dear Margaret,Thank you for your stay. Night road work for light rail is under construction along Gold Coast highway, 7 kilometres from Broadbeach to Burleigh head area. Luckily, the area in front of our motel has been done last year but some noise would be happening from far away area.Best regards,TomMotel manager

4 out of 5
Easy to find, not easy to check in.

Posted by , from Woolgoolga on 24 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by tom

Dear Campbell,Than you for your review and we look forward to see you again.Best regards,TomMotel manager

5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by tom

Dear Richard,Thank you for your high score. We look forward to welcoming you back again.Best regards,TomMotel manager

4 out of 5
The stay was good and pleasant friendly staff and friendly stayers also a close walk to shops and beach

Posted by on 19 Jan. 2024

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Comment from Hotel Management

20 Jan. 2024 by Tom

Dear Gene,Thank you for your review. We look forward to welcoming you again in the future.Best regards,TomMotel manager

5 out of 5

Posted by on 29 Dec. 2023

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Comment from Hotel Management

3 Feb. 2024 by Tom

Dear Sandra,Thank you for your perfect score for our motel.Best regards,TomMotel manager

4 out of 5
Nice area , I was a late check in and the motel made it simple for me to check in after hours

Posted by on 23 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by Tom

Dear Dean,Thank you for your stay and see you again.TomMotel manager

About the Montego Mermaid Beach Motel

Location 2395 Gold Coast Highway, Mermaid Beach, QLD 4218

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Montego Mermaid Beach Motel. Limited free parking is available on a first-come, first-served basis. This 3-star Gold Coast motel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Varsity Lakes Station (9.1 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Montego Mermaid Beach Motel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided on weekdays only.

  • Select Comfort beds
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.

The Buddha Cafe - Onsite café.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property requires payment in advance for any late-arrival bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • One child stays free
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 5:00 PM
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 2
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay
  • Breakage deposit: AUD 100 per stay
  • Spring Break deposit: AUD 500 per stay for guests under 21 years old staying between 15 November - 30 November
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 17 per person
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • A' Montego Mermaid Beach
  • A' Montego Mermaid Beach Motel
  • Montego Mermaid Beach
  • Montego Mermaid Beach Motel
  • Montego Motel Mermaid Beach
  • Montego Mermaid Motel Mermaid
  • Montego Mermaid Beach Motel Motel
  • Montego Mermaid Beach Motel Mermaid Beach
  • Montego Mermaid Beach Motel Motel Mermaid Beach

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Montego Mermaid Beach Motel.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.