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 Launceston •1 Room
 Launceston • 1 Room
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The Grand Hotel Launceston

4.5-star property
22 Tamar St, Launceston, TAS 1800 796 370
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4.1 out of 5
Very good!
See all 201 wotif Reviews

"Did like stairs carrying suitcases, Lehay excellent. " More

By a verified traveller on Wed 24 Apr 2024

Points Of Interest

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Hotel Description

A luxury stay in the heart of Launceston awaits you at The Grand Hotel Launceston. Within steps you'll find City Park and Boags Brewery. Highlights at this hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, luggage storage, and a front-desk safe. There's also the convenience of free self parking.

Places within a 5-minute walk of this 4.5-star Launceston CBD hotel include Harvest Market and City Park Radio Museum.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$132* Per night/room 28 May - 29 May

Deluxe Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Grand Hotel Launceston ratings based on 201 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grand Hotel Launceston

Everyone (63) Couples (85) Family (37)
5 out of 5
Did like stairs carrying suitcases, Lehay excellent.

Posted by on 24 Apr. 2024

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Comment from Hotel Management

24 Apr. 2024 by Manager - The Grand Hotel Launceston

Dear Michael,Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that Leyah provided excellent service during your stay. We apologize for any inconvenience caused by the stairs, and we appreciate your understanding. Your feedback is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Kind regards, The Grand Hotel Launceston

4 out of 5
It is a nice hotel with lots of charm. One area to watch though: the deluxe king room with spa is advertised as a 70sqm room, but they are all significantly smaller, somewhere between 25-30sqm. They are still nice rooms, but I expected a larger room for which I was willing to pay extra. Hence my disappointment when I found out that the rooms are smaller.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by Leyah - Manager

Hello Matthias, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback on the sizing of the rooms advertised online. We hope to welcome you back soon!

4 out of 5
Staff was lovely and helpful. It has no life and she helped up carry out heavy luggage to the first floor. The only food was available from a very expensive restaurant within the hotel and quite a walk to the nearest food that was open. The carpark is small and full by early evening and didn’t feel safe to park our hire car on the street. Won’t stay there again.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Leyah - Manager

Hello Rita,Thank you for the 4/5 star review and thank you so much for sharing your feedback with us. I’m so happy to hear that our team helped carry your bags up to your room. We really value your input and flagging up areas where we can further improve as we strive for perfection.

1 out of 5

Posted by on 22 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Leyah - Manager

Dear Leila,Thank you for taking the time to share your feedback with us. We are disappointed to see that your recent experience at our hotel did not meet your expectations.At The Grand Hotel, we strive to provide excellent service and a comfortable stay for all our guests. We would greatly appreciate any additional details you can provide about your experience so that we can better understand and address your concerns.Please feel free to reach out to us directly on 03 6331 5511 so that we can discuss your feedback further and work towards improving our services.

3 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Leyah - Manager

Hello Rennie, We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you, and we will be happy to introduce improvements in those areas to enhance your future experience. We appreciate your ratings, and we hope to welcome you back again soon.

1 out of 5
Poor service.

Posted by on 28 Feb. 2024

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5 out of 5

Posted by on 27 Feb. 2024

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4 out of 5
Dated, needed to pre book service, restaurant closed , but was good quality originally

Posted by on 27 Feb. 2024

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5 out of 5
Great location

Posted by on 19 Feb. 2024

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1 out of 5
Stay away !! Booked via Wotif. The room supplied was not the deluxe spacious queen advertised It had mouldy mattress, worn carpet and cracked bathroom basin Emailed hotel with photos and they did not respond. Contacted via booking agent and they refuse to offer any refund

Posted by on 17 Feb. 2024

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About the The Grand Hotel Launceston

Location 22 Tamar St, Launceston, TAS 7250

Property Features

There's a restaurant on site. WiFi is free in public spaces. Self parking is free. This 4.5-star Launceston hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: East Tamar Junction Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

The Grand Hotel Launceston offers 31 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Launceston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Digital channels
  • DVD player
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee

Food & Drink

The Grand Hotel Launceston has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Launceston Launceston
  • The Grand Hotels Launceston
  • The Grand Hotel Launceston Hotel
  • The Grand Hotel Launceston Launceston
  • The Grand Hotel Launceston Hotel Launceston
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.