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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Comfortable Victorian hotel, walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Garden
Lobby
Reception
Shower, free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Popular LocationEventim Apollo10 min walk
  • Popular LocationOlympia Conference and Exhibition Centre3 min drive
  • Popular LocationWestfield London Shopping Centre4 min drive
  • AirportLondon (LHR-Heathrow)28 min drive

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.9/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
TV
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

8.8/10 Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
TV
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.1/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Point A Kensington Olympia
Free WiFi
Air conditioning
Breakfast available
24/7 front desk
4.1 out of 5, Very good, (1016)
The price is AU$432
for 1 night
includes taxes & fees
12 June - 13 June
Point A Kensington Olympia

About the area

London

At Heeton Concept Hotel - Luma Hammersmith you'll be within a 10-minute stroll of Eventim Apollo and within 30 minutes of Olympia Conference and Exhibition Centre. Highlights at this Victorian hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .With a stay at this 3-property class Hammersmith and Fulham hotel, you'll be 2.1 km (1.3 mi) from Westfield London Shopping Centre and 4.3 km (2.7 mi) from Royal Albert Hall.

What's nearby

  • Eventim Apollo - 10 min walk
  • Olympia Conference and Exhibition Centre - 3 min drive
  • Westfield London Shopping Centre - 4 min drive
  • Royal Albert Hall - 7 min drive
  • Hyde Park - 8 min drive

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • The William Morris - 6 min walk
  • Pret a Manger - 6 min walk
  • Hop Poles - 8 min walk
  • The Swan - 7 min walk
  • Belushi's - 7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Comfortable Victorian hotel, walk to Eventim Apollo
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • Lift (132 centimetre wide door)
  • Thin carpet in public areas

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on 2 June 2024 start from AU$178.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heeton Concept Hotel - Luma Hammersmith family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Heeton Concept Hotel - Luma Hammersmith is a hit with families.

Is there a free airport shuttle available at Heeton Concept Hotel - Luma Hammersmith?

No, Heeton Concept Hotel - Luma Hammersmith does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel - Luma Hammersmith?

No, pets are not allowed.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 999 reviews" "
Rating 8 - Good. 346 out of 999 reviews" "
Rating 6 - Okay. 100 out of 999 reviews" "
Rating 4 - Poor. 46 out of 999 reviews" "
Rating 2 - Terrible. 33 out of 999 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zezheng

Liked: Cleanliness, staff & service, property conditions & facilities
Feel luxuary for the interior design. Everything works! It seems clean!
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Liam

Stayed 1 night in Jan 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff extremely helpful and kind.
Stayed 2 nights in Jan 2024

2/10 Terrible

Emma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awful sleep!
Hotel itself appeared clean and staff were friendly and welcoming. My issue is that we only got about 4 hours sleep. There was a broken/faulty light that turned on at 04:00am and wouldn’t turn off. We tried everything. Not wanting to have to get up and dressed to go down to the night porter as we didn’t feel they would be able to solve the problem and the only option would be to move rooms, if one was available , as by the time that would of happened we would have to be getting up to get ready to check out! I advised staff in the morning and they offered me a glass of juice as compensation. I contacted hotels.com and they tried to contact the hotel to see if a refund or partial refund could be made but they needed to speak to the actual hotel for approval and I understand they were unable to do this. I have tried to contact the actual hotel but am still awaiting a reply 5 days on. Another comment: shower door didn’t close properly so ended up having to clean the floor also! All in all. Not great!
Stayed 1 night in Jan 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great staff and the room is as advertised
Stayed 2 nights in Jan 2024

10/10 Excellent

SOLVITA

Stayed 1 night in Jan 2024

6/10 Okay

Valerie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jan 2024

8/10 Good

Gabhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Our family (5 adults) stayed here for a 3 night stay and were very happy with the hotel. It is reasonably priced bearing in mind London prices and is conveniently located within a 5 min walk from Hammersmith tube station. There are lots of shops, restaurants and coffee shops in the area. We had 2 rooms and each room slept 3 perfectly with a double bed and fold up single bed in each. The rooms were clean and had everything you would need for a short stay with the only negative being the carpets, they were stained and quite worn looking. However this did not spoil our stay. The staff were very helpful and friendly. We arrived at 8pm and it was a very cold night but were welcomed by a very warm cosy reception and the check in was extremely quick. I would stay here again when visiting London and would recommend others to as well :)
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great! very close to Hammersmith train station so that made things very convenient. there are also a few good restaurants in the area including a very delicious Crepe place nearby.
Stayed 3 nights in Dec 2023