See all properties
Save

Arrow on Swanston

3.5 star property
Comfortable aparthotel, walk to Queen Victoria Market

Choose dates to view prices

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment
Outdoor pool
Exterior
Premium Penthouse Apartment | Living area
Premium Penthouse Apartment | Private kitchen
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Restaurant
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
488 Swanston Street, Carlton, VIC, 3053
  • Popular LocationQueen Victoria Market7 min walk
  • Popular LocationMelbourne Museum14 min walk
  • Popular LocationMelbourne Cricket Ground4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
4 bedrooms
Blackout curtains
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

Similar properties

Pool
Pegasus Apart'Hotel
Pool
Hot tub
Kitchen
Dryer
4.4 out of 5, Excellent, (7309)
The price is AU$147
for 1 night
includes taxes & fees
28 May - 29 May
Pegasus Apart'Hotel

About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Arrow on Swanston. Within just a 10-minute stroll, you'll find Lygon Street and Queen Victoria Market. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A hairdryer and a desk are also available. .The café, Cafe Crema, serves local cuisine and is open for breakfast and lunch. Enjoy the gym and sauna. 9688 square feet (900 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Carlton aparthotel include Royal Exhibition Building and Melbourne Museum.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Royal Melbourne Hospital - 18 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Captain Melville - 4 min walk
  • Hareruya Pantry - 4 min walk
  • Soul Soul Cafe - 2 min walk
  • The Curtin - 5 min walk
  • Loch & Key - 4 min walk

About this property

Entire place

Arrow on Swanston

Comfortable aparthotel, walk to Queen Victoria Market
Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business centre and 4 meeting rooms.

Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available.

This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 9 levels
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 2003
  • Deli
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 4 meeting rooms
  • Business centre
  • Laptop workspace
  • Conference centre (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Vending machine
  • Corner/local shop

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

What is the cancellation policy at Arrow on Swanston?

Arrow on Swanston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arrow on Swanston?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 29 May 2024 start from AU$102.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arrow on Swanston?

Yep, Arrow on Swanston has a self car park with in/out privileges for AUD 25 per night.

Are there any beaches close to Arrow on Swanston?

The closest beach to Arrow on Swanston is St Kilda Beach (7.2 km).

Does Arrow on Swanston have a pool?

Arrow on Swanston has an outdoor pool.

Is Arrow on Swanston family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Arrow on Swanston is a hit with families.

Is there a free airport shuttle available at Arrow on Swanston?

No, Arrow on Swanston does not offer an airport shuttle service.

Is there a bar or restaurant at Arrow on Swanston?

Yep, you can grab a meal at Arrow on Swanston's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Arrow on Swanston?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Arrow on Swanston?

No, only service animals are allowed.

Arrow on Swanston Reviews

Reviews

6.8
Rating 10 - Excellent. 396 out of 1957 reviews" "
Rating 8 - Good. 686 out of 1957 reviews" "
Rating 6 - Okay. 393 out of 1957 reviews" "
Rating 4 - Poor. 252 out of 1957 reviews" "
Rating 2 - Terrible. 230 out of 1957 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
It's Melbourne's least expensive serviced apartments. The apartments aren't new and they're not very big, BUT they're extremely well appointed, clean and with the keycard entry I felt safe on my own. I didn't have to go out for anything once I'd bought groceries, I cooked for myself, watched TV and had cups of tea. The bed was comfortable and rather than the usual "crisp" white sheets, they felt silky and luxurious. I was able to do everything I have done in $300 apartments at 1/3 of the price. I'll stay again.
Stayed 1 night in May 2024

6/10 Okay

Jackie

Travelled with family
Rooms are very small, l expected a bigger rooms being a family room.
Stayed 1 night in May 2024

2/10 Terrible

Zack

Travelled with family
Disliked: Cleanliness, amenities
Beware! Not at all as pictured or advertised! Our concerns with the property were largely around it not even nearly reflecting the images presented on your website. In addition to this the appropriate bedding for 5 was not provided, the room was generally unclean and physically damaged with holes and chips in walls, was very small in comparison to the family room presented online and far more dated. There were issues in the shower with the shower head coming off when the water pressure was turned on, a nasty odour in the room and the air conditioner was rattling and dripping, the sheets and towels were also visibly unclean and had a distinctive odour. It is disappointing to see how well the hotel is presented online in comparison to actuality and I feel this should be reviewed. Many other people were also at reception expressing their concerns about rooms being filthy and not at all as advertised.
Stayed 1 night in May 2024

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible that is all i can say
Stayed 1 night in May 2024

6/10 Okay

Jeremy

Business traveller
Liked: Cleanliness
The property was very basic, but the price was very low. It was generally clean and had the amenities and facilities I needed. It was quiet. Staff were friendly and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Wendy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel location is brilliant and the reception staff were very helpful and friendly. The rooms were much smaller and less well appointed than shown on website and the consumables were not replenished. The foyer / reception is shabby and overall the hotels is poorly appointed.
Stayed 5 nights in Apr 2024

6/10 Okay

Simon

Booked an executive suite- tiny best book the family room. I found all the staff friendly and helpful. TV remote never worked towels issued but never changed but you can request clean ones
Stayed 5 nights in Apr 2024

6/10 Okay

Bevan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient location, relatively quiet Maintenance was poor including: fridge missing leg (so rocked) aircon not working cereal bowl missing (replaced after third request) bidet hose attachment not working bathroom fan noisy bed soft, not made properly and not queen size as expected front desk service very slow
Stayed 5 nights in Apr 2024

6/10 Okay

Leonie

Travelled with group
Disliked: Property conditions & facilities
Dated and small
Stayed 2 nights in Apr 2024

6/10 Okay

Kayla

Disliked: Cleanliness