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The Donatello

3.5 star property
Hotel with full-service spa, walk to Union Square

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Photo gallery for The Donatello

Lobby
Property amenity
Exterior
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • KitchenKitchenKitchen
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Restaurant

Explore the area

Map
501 Post St, San Francisco, CA, 94102
  • Popular LocationMoscone Convention Center16 min walk
  • Popular LocationOracle Park3 min drive
  • Popular LocationPier 394 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.6/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Golden Gateway, an IHG Hotel
Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (2574)
The price is AU$416
for 1 night
includes taxes & fees
12 June - 13 June
Holiday Inn Golden Gateway, an IHG Hotel

About the area

San Francisco

The Donatello puts you in the heart of San Francisco, steps from Union Square and within a 15-minute stroll of San Francisco Museum of Modern Art. Highlights at this hotel include a full-service spa, a restaurant and in-room kitchenettes. .A day of pampering can include deep-tissue massages and aromatherapy along with access to the sauna and steam room. The restaurant, Zingari, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Union Square hotel include Moscone Convention Center and Embarcadero Center.

What's nearby

  • Union Square - 2 min walk
  • Westin St Francis Hotel Glass Elevators - 3 min walk
  • Moscone Convention Center - 16 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • Pinecrest Diner - 2 min walk
  • Pacific Cocktail Haven - 2 min walk
  • Clock Bar - 3 min walk
  • Cocobang - 2 min walk
  • Little Sheep Mongolian Hot Pot - 2 min walk

About this property

The Donatello

Hotel with full-service spa, walk to Union Square
The Donatello offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Donatello. Parking is available for a fee.

This San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Built in 1959
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Building
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Donatello?

The Donatello offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Donatello?

Yep, The Donatello has covered valet parking with in/out privileges for USD 57.0 per night.

Are there any beaches close to The Donatello?

The closest beach to The Donatello is Ocean Beach (9.3 km).

Is there a spa on site at The Donatello?

Yep, there is an onsite spa at The Donatello. It has a steam room and a sauna. You'll enjoy services like deep-tissue massages.

What makes The Donatello a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Donatello.

Is there a free airport shuttle available at The Donatello?

No, The Donatello does not offer an airport shuttle service.

Is there a bar or restaurant at The Donatello?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Donatello?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Donatello?

No, only service animals are allowed.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really liked the room which was spacious and well appointed. One improvement would be to replace the carpet on all floors.
Stayed 2 nights in Feb 2024

8/10 Good

Marjorie

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful service, lovely top floor spa/lounge area. Great convenient location, the only thing I would rate as average is the rooms- they were fine, but felt they needed some updating in terms of decor. Otherwise everything was great.
Stayed 4 nights in Feb 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and city-centered Hotel!
We had an amazing time! Large and clean rooms, friendly staff. Will definitely stay here again. Thank you!
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t regret it!
Wonderful! Staff was friendly and welcoming from the very start. So helpful and answered all my questions. The room was clean and big! Definitely would stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Syed

Travelled with family
Liked: Amenities
Very nice hotel in a good part of San Francisco. All the big stores are very close by. There are restaurants around the area. You can walk everywhere with in 2/3 blocks. Big rooms with Microwaves, mini refrigerator, some plates/ bowls/ cups/mugs and utensils. We got other building View which was nice. Very friendly stuffs. So no complaints.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location for our tourist trail and just so convenient for the cable cars. Really enjoyed our stay and have nothing but praise for the staff, all of whom could not have been more helpful!
Stayed 3 nights in Feb 2024

10/10 Excellent

Loralei Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Elon

Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay for a couple of days, and good location to explore the city. Very clean and convenient. Nice staff. You can hear some noise from outside, but nothing that kept us up at night. We would happily stay there again next time we are in San Francisco.
Stayed 5 nights in Jan 2024