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4.2 out of 5

"Very happy with my stay. Will definitely stay again when next in Sydney. Thank You " More

By a verified traveller on Mon 08 Apr 2024

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Hotel Description

At Crowne Plaza Sydney Burwood, an IHG Hotel, you'll be 0.4 km (0.2 mi) from Westfield Burwood and 6.2 km (3.9 mi) from Sydney Showground. Highlights at this hotel include in-room free WiFi, balconies, and Smart TVs.

At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, spa tub, and pool loungers. Business amenities include 2 meeting rooms and a business center. Added amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4-star Burwood hotel include Qudos Bank Arena and Sydney Tower Eye.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$201* Per night/room 16 May - 17 May

Standard Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Park View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Sydney Burwood, an IHG Hotel ratings based on 94 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Sydney Burwood, an IHG Hotel

Everyone (36) Couples (17) Family (27)
5 out of 5

Posted by on 25 Apr. 2024

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Comment from Hotel Management

28 Apr. 2024 by manager

Thank you so much for the awesome ratings of our hotel. We are delighted to hear you had a fantastic time visiting Sydney and your and your family enjoyed your stay with us! We can't wait for you and your family to come back and see us again!

5 out of 5
Very happy with my stay. Will definitely stay again when next in Sydney. Thank You

Posted by on 8 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by manager

I appreciate you taking the time to share your experience at Crowne Plaza Burwood . I am very pleased that the location was desirable for your needs while in Sydney. we look forward to welcoming you back in the future.

5 out of 5
Tokyo Den within walking distance. Burwood st is a buz with so many options. Burwood Park also great.

Posted by on 8 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by manager

Thank you for sharing your feedback following your recent experience at Crowne Plaza Burwood . We are appreciative of your comments and we look forward to seeing you again soon.

4 out of 5
Very clean; beds comfortable; rooms quiet; parking underneath, very steep driveway, clearance 2.2m, challenging for larger vehicles like Landcruiser with roof racks. Only one chair on verandah; plastic wine glasses not that classy!! Friendly staff;

Posted by on 1 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by manager

Thank you for sharing your positive feedback following your recent experience at Crowne Plaza Burwood . We are appreciative of your comments and we look forward to seeing you again soon.

5 out of 5
Staffs are very professional and friendly especially the Filipino workers both reception & dinning areas❤️ Every staff handled the minor problems I had with my accommodation and exchanged them with complimented food and good gestures. Wahyu, Alex, Ray, Pamela, Restaurant Filo receptionist. Thank you.

Posted by on 28 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by manager

We are delighted to hear that you enjoyed your stay at Crowne Plaza Burwood . We are certainly very proud of the team and facilities that provided you with a wonderful experience. We look forward to welcoming you back in the future.

5 out of 5
Liked the location and surrounding area. Pool and view of the city were great.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by manager

We appreciate you taking the time to share your positive experience at Crowne Plaza Burwood . I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

4 out of 5
Staff were very helpful

Posted by on 17 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by manager

Thank you so much for the awesome ratings of our hotel. We are delighted to hear you had a fantastic time visiting us and you enjoyed your stay . We can't wait for you to come back and see us again!

5 out of 5

Posted by on 16 Mar. 2024

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Comment from Hotel Management

7 Apr. 2024 by manager

appreciate you taking the time to share your experience at Crowne Plaza Burwood . we look forward to welcoming you back in the future.

4 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by manager

We appreciate you taking the time to share your positive experience at Crowne Plaza Burwood.We are very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

5 out of 5
The best stay we have had in a hotel ever! We stayed in a beautiful suite with amazing views and so clean. The facilities are great with a roof top pool and bar that had a great drinks menu. The service was excellent among the hotel and restaurant staff, they were genuinely friendly and happy to help. Thank you for an amazing stay.

Posted by on 17 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by manager

Thank you so much for the awesome ratings of our hotel. We are delighted to hear you had a fantastic time visiting us and you enjoyed your stay . We can't wait for you to come back and see us again!

About the Crowne Plaza Sydney Burwood, an IHG Hotel

Location 60 Burwood Rd, Burwood, NSW 2134

Property Features

Crowne Plaza Sydney Burwood, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Sydney Burwood, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 90 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Sydney Burwood Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Sydney Burwood, an IHG Hotel offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • Smart television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

Crowne Plaza Sydney Burwood, an IHG Hotel has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.00–34.00 for adults, and AUD 15.00–15.00 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marsden Burwood
  • Marsden Hotel Burwood
  • Crowne Plaza Sydney Burwood
  • Crowne Plaza Sydney Burwood, an IHG Hotel Hotel
  • Crowne Plaza Sydney Burwood, an IHG Hotel Burwood
  • Crowne Plaza Sydney Burwood, an IHG Hotel Hotel Burwood

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.