Skip to main content
Beginning of main content
 Townsville •1 Room
 Townsville • 1 Room
Book online or call 1800 796 370 Phone Number

Waters Edge The Strand

4-star property
63 64 The Strand, North Ward, QLD 1800 796 370
Choose Dates
4.4 out of 5
Excellent!
See all 531 wotif Reviews

"Excellent position, good size rooms and easy parking " More

By a verified traveller on Sun 21 Apr 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Waters Edge The Strand you'll be within just a 15-minute stroll of Strand Waterpark and Castle Hill. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

This business-friendly hotel offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

Sights within a 20-minute walk of this North Ward hotel include Museum of Tropical Queensland and Jezzine Barracks.

Studio Unit

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$186* Per night/room 5 May - 6 May

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio with Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio with Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waters Edge The Strand ratings based on 531 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waters Edge The Strand

Everyone (262) Couples (172) Family (82)
5 out of 5

Posted by on 29 Apr. 2024

Was this review helpful to you?
4 out of 5
Excellent position, good size rooms and easy parking

Posted by on 21 Apr. 2024

Was this review helpful to you?
4 out of 5
All staff very friendly

Posted by on 17 Apr. 2024

Was this review helpful to you?
4 out of 5
i liked the bed

Posted by on 16 Apr. 2024

Was this review helpful to you?
4 out of 5

Posted by , from Proseprine on 14 Apr. 2024

Was this review helpful to you?
5 out of 5
Excellent views, friendly staff, clean and spacious room and a perfect location.

Posted by on 13 Apr. 2024

Was this review helpful to you?
3 out of 5
Location is fabulous. Shame about the sofa bed that we needed. It was held up underneath with a piece of MDF obviously to stop it collapsing when you sat on it. The mattress was ridiculously thin the floor would be more comfortable. The springs squeaked constantly and it sagged in the middle. This was false advertising as this sofa was not fit for human use and I would say dangerous especially if children were using it. It is disrespectful to guests to provide such sub standard furniture, that is advertised as a sleeping and seating option. Rates are not that cheap. I rang up direct for an extra night they quoted $40 more than online options !! Obviously I stayed elsewhere for that extra night.

Posted by on 13 Apr. 2024

Was this review helpful to you?
5 out of 5
I really only want a comfortable bed and a clean room. I got that. Bonus was the lovely lady on th front desk. So helpful and friendly.

Posted by on 27 Jan. 2024

Was this review helpful to you?
5 out of 5

Posted by on 6 Jan. 2024

Was this review helpful to you?
4 out of 5
Great Location. Fairly quiet. A bit dated - in need of some upgrades

Posted by on 21 Dec. 2023

Was this review helpful to you?

About the Waters Edge The Strand

Location 63 64 The Strand, North Ward, QLD 4810

Property Features

As a guest of Waters Edge The Strand, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Waters Edge The Strand. Free self parking is available. This Townsville hotel is smoke free.

  • 47 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Waters Edge The Strand offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per day.
  • Cribs (infant beds) are available for AUD 50.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per night
  • Rollaway bed fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Reef International Hotel Townsville
  • Best Western Reef International Townsville
  • Waters Edge Strand Apartment North Ward
  • Waters Edge Strand Apartment
  • Waters Edge Strand North Ward
  • Waters Edge Strand
  • Waters Edge The Strand Hotel Townsville
  • Waters Edge The Strand Townsville
  • Waters Edge The Strand Hotel
  • Waters Edge The Strand North Ward
  • Waters Edge The Strand Hotel North Ward

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Townsville-Hotels-Waters-Edge-The-Strand.h17232-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Townsville-Hotels-Waters-Edge-The-Strand.h17232-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Townsville-Hotels-Waters-Edge-The-Strand.h17232-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.