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 Wollongong • 1 Room
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Marketview

3.5-star property
60 Market Street, Wollongong, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 145 wotif Reviews

"Shower was dirty and no microwave in hotel i paid $200 for a dirty shower and what not " More

By a verified traveller on Tue 30 Apr 2024

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Hotel Description

Hotel TOTTO puts you in the heart of Wollongong, steps from Crown Street Mall and within a 10-minute stroll of Wollongong City Gallery. Highlights at this hotel include a restaurant and in-room Smart TVs.

The bistro, Basta, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.

Near this 4-star Wollongong CBD hotel, you'll find Wollongong City Beach.

Room, 1 Queen Bed (Petite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$131* Per night/room 12 May - 13 May

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel TOTTO ratings based on 145 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel TOTTO

Everyone (74) Couples (43) Family (23)
4 out of 5

Posted by on 4 May 2024

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3 out of 5
Shower was dirty and no microwave in hotel i paid $200 for a dirty shower and what not

Posted by on 30 Apr. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Riley, Thank you for taking the time to provide feedback on your experience with us. We are sorry to hear your experience was not as you expected. We strive to provide a clean and comfortable product thus it is disappointing to hear you did not experience this standard. We can assure you this will be discussed with our outsourced housekeeping team to ensure it does not occur again. We appreciate your feedback. Kind Regards, Bella Mallon - Duty Manager

4 out of 5
TIDY AND CLOSE TO EVERYTHING

Posted by on 25 Apr. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Grant, Thank you for leaving a review. We are thrilled to hear you had an overall enjoyable and comfortable stay! We hope to welcome you back soon. Kind Regards, Bella Mallon - Duty Manager

1 out of 5
It was my worst experience in 15 years. The supposed hotel should be renamed as a backpacker or motel. Hotel as the name does not fit ‘Hotel Totto’. The facility was more or less leaving a jungle. They were disorganised—the toilet and bathroom wash hand basin were always dirty.

Posted by on 21 Apr. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Dr. Nsikan, Thank you for taking the time to provide feedback on your experience with us. We send our sincerest apologies your stay with not as you expected. We pride ourselves on our detail to cleanliness thus it is disappointing to hear you did not receive this standard. This feedback is appreciated and has been noted for further investigation with our outsourced housekeeping team. We wish you all the best! Kind Regards, Bella Mallon - Duty Manager

4 out of 5
Really handy to the cbd

Posted by on 21 Apr. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Gene, Thank you for leaving a review on your stay with us. We are thrilled to hear you had an overall comfortable and enjoyable stay. We hope to welcome you back soon! Kind Regards, Bella Mallon - Duty Manager

2 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Christina, Thank you for taking the time to leave a review. We hope you had a comfortable stay and hope to welcome you back in the future. Kind Regards, Bella Mallon - Duty Manager

1 out of 5

Posted by on 3 Mar. 2024

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Comment from Hotel Management

1 May 2024 by Bella

Dear Lloyd, Thank you for leaving a review on your recent stay. We are sorry to see your stay was not as you expected, we hope to welcome you back for a more enjoyable stay in the future. Kind Regards, Bella Mallon - Duty Manager

2 out of 5
Very small rooms, and very expensive - 1 night $314 have to also pay $25 parking.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Bria

Dear Erin,Thank you for leaving us a review. We do advertise our room sizes and car park pricing on all platforms but can understand if this was missed at the time of booking. We hope to welcome you back for a more enjoyable stay in future.Kind regards,Bria - Duty Manager

4 out of 5
Good hotel plus friendly staff.

Posted by on 11 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Bria

Dear Martin,Thank you for your review! I'm pleased to hear you had an enjoyable stay and we are so glad to hear that you found our staff to be friendly during your stay. Providing exceptional service for our guests is our top priority, and it's wonderful to know that our team members made a positive impression on you.Kind regards,Bria Morgan - Duty Manager

4 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

13 Dec. 2023 by Bella

Hi Tony, Thank you for your review! We are pleased you had an overall enjoyable stay with us. Kind Regards, Bella Mallon - Duty Manager

About the Marketview

Location 60 Market Street, Wollongong, NSW 2500

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel TOTTO. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wollongong hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Parking

Parking (limited spaces)

Transport

  • Train station: Wollongong Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel TOTTO offers 150 accommodations with hair dryers and complimentary toiletries. Smart televisions come with premium digital channels. Coffee/tea makers and minibars are provided. Bathrooms include showers. Housekeeping is provided daily.

  • Minibar
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Basta - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Annual carbon offsets
  • Humane animal treatment
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered self parking fee: AUD 25 per day
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marketview Hotel
  • Marketview Hotel Wollongong
  • Marketview Wollongong
  • Hotel TOTTO Hotel
  • Hotel TOTTO Wollongong
  • Hotel TOTTO Hotel Wollongong

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.