8/10 Good
RONALD
Travelled with partner
24 Apr 2024
Liked: Cleanliness, staff & service, amenities
we love how it is right in the centre.
the only issue we have is the room wasn't cleaned to the standard required. no replenishment of a few things like toilet paper, coffee and tea facility. milk... i had to buy my own.
carpets was not cleaned, when we ask they said sometimes we don't do it unless you ask. a bit poor for a 4 star hotel. toilet had a dirty streak runnig through it, we tried to clean it but to no avail. same with the shower especially the screen, tried to clean but it was stuck on.
Bed wasn't made properly. all that was done was they just pulled the sheets up .
But the staff at the reception were very courteous and helpful.
if i am ever there again, i would go to the same hotel . not trying to downgrade the Hotel but for a 4 star, more is expected. we have travelled to a lot of hotel and frankly the hygene in the room wasnt very good compared to others of the same level or below that.
Not knocking all the cleaners but everyday there was a different one and some were very good but some were slip and slap happy.
RONALD
Stayed 7 nights in Apr 2024