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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Pullman Brisbane King George Square. Within steps you'll find City Hall Clock Tower and King George Square. Highlights at this hotel include 2 bars/lounges and a restaurant.

The restaurant, Goldfinch Restaurant, is open for breakfast, lunch, and dinner. 16 Antlers is the hotel's own rooftop bar. Enjoy the gym and pool loungers as well as access to bike rentals. Business travelers can take advantage of meeting rooms, conference space, and a business center. Added amenities include WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 5-star Brisbane Central Business District hotel include Brisbane City Hall and Gallery of Modern Art is within 15 minutes.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209* Per night/room 5 May - 6 May

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Pullman Brisbane King George Square ratings based on 535 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Brisbane King George Square

Everyone (313) Couples (126) Business (8) Family (72) Other (1)
5 out of 5
Simple and easy

Posted by on 23 Apr. 2024

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Comment from Hotel Management

23 Apr. 2024 by Front Office Manager

Dear Gary,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a really nice stay at our hotel. Providing exceptional experiences for our guests is what we strive for, and we're delighted that we could make your stay enjoyable.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Roshit ManmohanFront Office Manager

3 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Front Office Manager

Dear Nicole,Thank you for sharing your feedback with us.We're glad to hear that you had a good stay with us. While we aim to provide every guest with a memorable and exceptional experience, we understand that sometimes a good stay is all that's needed. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another stay in the future.Sincerely,Tarunika Dasgupta - Front Office Manager

5 out of 5
Great place to stay!

Posted by on 9 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Front Office Manager

Dear Roza,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Tarunika Dasgupta - Front Office Manager

3 out of 5
Air-conditioner didnt work at all...room was dated...

Posted by on 25 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by Front Office Manager

Dear Gareth and Chris,Thank you for sharing your feedback about your recent stay. I apologize for the inconvenience caused by the non-functioning air-conditioner and the dated condition of your room. Your comfort is our priority, and it's disappointing to hear that we fell short of meeting your expectations in this regard.Please rest assured that we take your comments seriously, and we will address these issues promptly with our maintenance and housekeeping teams to ensure improvements are made.Your satisfaction is important to us, and we hope to have the opportunity to provide a more enjoyable experience during your next stay.Sincerely,Tarunika DasguptaFront Office Manager

1 out of 5
We attempted to check in at 230pm and were told that our room had a strange smell so we would have to wait for it to be cleaned with an air purifier. We waited 40 minutes. We were in the room an hour when staff burst into the room saying they thought we had been moved to another room. We were there 2 nights but after the first night our room keycards no longer worked and had to be reactived.

Posted by on 3 Jan. 2024

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Comment from Hotel Management

18 Jan. 2024 by Front Office Manager

Dear Carolyn,Thank you for sharing your experience, and I sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear about the delay in check-in due to a smell in the room and the subsequent confusion regarding a potential room change.I understand the importance of a smooth and comfortable stay, and the issues you described do not align with the high standards we aim to maintain. Please be assured that we take your feedback seriously, and we will investigate these matters thoroughly to prevent similar incidents in the future.I apologize for the inconvenience of the room keycards not working after the first night. We will review our procedures to ensure this is addressed promptly and efficiently.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a much-improved experience in the future.Sincerely,Tarunika DasguptaFront Office Manager

1 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by Front Office Manager

Dear Taliyah,We're sincerely sorry to hear that your stay with us was not up to your expectations. Your comfort and satisfaction are of utmost importance to us, and we regret any shortcomings you experienced during your time with us.We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Tarunika Dasgupta - Front Office Manager

5 out of 5
Prompt and courtesy staff. Delicious breakfast.

Posted by on 26 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Front Office Manager

Dear Rosita,Thank you for sharing your positive feedback! We're delighted to hear that you experienced prompt and courteous staff service and enjoyed a delicious breakfast during your stay. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another delightful stay.Sincerely,Tarunika DasguptaFront Office Manager

5 out of 5
Great customer service

Posted by on 20 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Front Office Manager

Dear Emily,Thank you for sharing your positive feedback! We're thrilled to hear that you experienced great customer service during your stay. Providing excellent service is our top priority, and we appreciate your acknowledgment.We look forward to the pleasure of welcoming you back for another outstanding experience.Best regards,Tarunika Dasgupta - Front Office Manager

4 out of 5
Great Central location. Close to shops, dining options including onsite restaurant Valet parking and breakfast bit expensive .

Posted by on 6 Nov. 2023

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Comment from Hotel Management

9 Nov. 2023 by Front Office Manager

Dear Ian,Thank you for taking the time to review our Pullman Brisbane King George Square. We are pleased to hear that you appreciate the central location of our hotel and all it has to offer in terms of shops and dining options, including our restaurant.At Pullman Brisbane King George Square, we strive to provide an exceptional experience for all of our guests and it is unfortunate that you were not completely satisfied with your stay due to the cost of valet parking and breakfast. We understand that providing competitive rates is important and we are continually monitoring our rates in order to ensure they are fair for our guests. We do sincerely hope that we will have another opportunity to welcome you back in the future so that we can provide a more enjoyable experience for you.Sincerely,Tarunika Dasgupta - Front Office Manager

5 out of 5
Fabulous staff service. Even other guests were very helpful. Would lobe to see more accessibility improvements.

Posted by , from Hamilton on 28 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Front Office Manager

Dear Elisha, Thank you for taking the time to review Pullman Brisbane King George Square. We are delighted to hear that our staff provided you with an excellent experience and that other guests were helpful. We appreciate your feedback about the need for improved accessibility and we are continually striving to improve our guest experience in this area. At Pullman Brisbane King George Square, we are committed to ensuring that our guests enjoy the best possible experience during their stay with us. Thank you again for your kind review. We look forward to welcoming you back in the near future!Sincerely,Tarunika Dasgupta - Front Office Manager

About the Pullman Brisbane King George Square

Location King George Square; Corner Of Ann &, Brisbane, QLD 4000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is available in public spaces for a fee. A fitness center, a vending machine, and tour/ticket assistance are also featured at the luxury Pullman Brisbane King George Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Brisbane hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Roma Street Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Brisbane King George Square offers 210 accommodations with safes and bathrobes. LCD televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Goldfinch Restaurant - This restaurant serves breakfast, lunch, and dinner.

KG Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

16 Antlers - Onsite rooftop bar. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 14
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 15.00 for children
  • Fee for in-room wireless internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50.00 per night (in/out privileges)
  • Valet parking fee: AUD 50.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Brisbane King George Square
  • Pullman King Hotel Brisbane George Square
  • Citigate King George Square Brisbane Hotel Brisbane
  • Pullman Brisbane King George Square Hotel
  • Pullman King George Square Hotel
  • Pullman King George Square
  • Pullman Brisbane King George Square Hotel
  • Pullman Brisbane King George Square Brisbane
  • Pullman Brisbane King George Square Hotel Brisbane

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.