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Cairns Plaza Hotel

3.5-star property
145 The Esplanade, Cairns, QLD 1800 796 370
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4.5 out of 5
Wonderful!
See all 315 wotif Reviews

"Perfect regarding what we expected, walking distance to bars and restaurants, good view and comfortable bed. " More

By a verified traveller on Mon 29 Apr 2024

Points Of Interest

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Hotel Description

Cairns Plaza Hotel places you steps from Cairns Esplanade and within a 15-minute stroll of Cairns Marlin Marina. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also free self parking, along with the convenience of airport drop-off service.

Within a 20-minute walk of this 3.5-star Cairns Central Business District hotel, attractions include Cairns Central Shopping Centre and Reef Hotel Casino.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$200* Per night/room 9 May - 10 May

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cairns Plaza Hotel ratings based on 315 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cairns Plaza Hotel

Everyone (114) Couples (102) Family (51)
4 out of 5
Perfect regarding what we expected, walking distance to bars and restaurants, good view and comfortable bed.

Posted by on 29 Apr. 2024

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5 out of 5
Great location, close to all the dining options but surprisingly quiet. Rooms are nicely renovated and kept really clean. Staff were very friendly and helpful

Posted by on 26 Apr. 2024

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5 out of 5
The staff were extremely helpful and friendly

Posted by on 25 Apr. 2024

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5 out of 5
although a none smoking property as a smoker could have had an under cover smoking area was an exeptional stay

Posted by on 23 Apr. 2024

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5 out of 5
Exceptionally comfortable king size bed.

Posted by on 20 Apr. 2024

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5 out of 5
Location was great, extremely clean, spacious and modernized rooms. Staff were very friendly and helpful. I will definitely stay again.

Posted by on 19 Apr. 2024

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4 out of 5
Great position to walk to Esplanade

Posted by on 18 Apr. 2024

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5 out of 5

Posted by on 31 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by Cairns Plaza Hotel

Hi RodneyIt is lovely to receive your 5 out of 5 star rating review. Thankyou.

4 out of 5
Loved the new entry

Posted by on 28 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by Cairns Plaza Hotel

Hi VilmaWe are also loving the new entry to the hotel, and the renovated swimming pool and surrounds. Thankyou for staying with us and leaving a review.

5 out of 5
Lovely suite, comfy roll-away for our son. Allowed us to check in early. Really helpful and welcoming staff. Beautiful spot overlooking the water and the splashpark.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Cairns Plaza Hotel

Hi SamanthaThankyou for your glowing review. We are pleased to hear you received great service from our staff, and enjoyed our facilities and location.

About the Cairns Plaza Hotel

Location 145 The Esplanade, Cairns, QLD 4870

Property Features

As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. Cairns Plaza Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Cairns Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 19.30 per person
  • Airport shuttle fee per child: AUD 9.65 (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.