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Bay Village Tropical Retreat & Apartments

3.5 star property
Comfortable hotel, walk to Cairns Esplanade

Choose dates to view prices

Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, pool loungers
Front of property
Suite, 1 Bedroom | View from room
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Your area essentials

Map
227 Lake Street, Cairns North, QLD, 4870
  • Popular LocationCairns Esplanade3 min walk
  • Popular LocationCairns Base Hospital3 min walk
  • Popular LocationCairns Central Shopping Centre17 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

Room options

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 110.0 sq m
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 84 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Similar properties

Front of property
Heritage Cairns
Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (694)
The price is AU$230
for 1 night
includes taxes & fees
29 May - 30 May
Heritage Cairns

About the area

Cairns

Bay Village Tropical Retreat & Apartments puts you in the heart of Cairns, steps from Cairns Esplanade and within a 20-minute stroll of Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 3.5-property class Cairns North hotel include Cairns Marlin Marina and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 3 min walk
  • Cairns Base Hospital - 3 min walk
  • Cairns Night Markets - 15 min walk
  • Cairns Central Shopping Centre - 17 min walk
  • Cairns Marlin Marina - 4 min drive

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Atrium - 13 min walk
  • Dundee’s at the Cairns Aquarium - 10 min walk
  • Muddy's Cafe - 7 min walk
  • The Vine Room - 12 min walk
  • Rocco - 9 min walk

About this property

Bay Village Tropical Retreat & Apartments

Comfortable hotel, walk to Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 15 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 for adults and from AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

What is the cancellation policy at Bay Village Tropical Retreat & Apartments?

Bay Village Tropical Retreat & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on 23 May 2024 start from AU$155.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Village Tropical Retreat & Apartments?

Yep, Bay Village Tropical Retreat & Apartments has a free self car park. Onsite parking is limited.

Are there any beaches close to Bay Village Tropical Retreat & Apartments?

The closest beach to Bay Village Tropical Retreat & Apartments is Palm Cove Beach (20.3 km).

Does Bay Village Tropical Retreat & Apartments have a pool?

Bay Village Tropical Retreat & Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Bay Village Tropical Retreat & Apartments family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Bay Village Tropical Retreat & Apartments is a hit with families.

Does Bay Village Tropical Retreat & Apartments serve breakfast?

Yeah, continental brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Bay Village Tropical Retreat & Apartments?

No, Bay Village Tropical Retreat & Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Bay Village Tropical Retreat & Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bay Village Tropical Retreat & Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Bay Village Tropical Retreat & Apartments?

No, only service animals are allowed.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 238 out of 643 reviews" "
Rating 8 - Good. 288 out of 643 reviews" "
Rating 6 - Okay. 79 out of 643 reviews" "
Rating 4 - Poor. 25 out of 643 reviews" "
Rating 2 - Terrible. 13 out of 643 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The service was second to none.
Stayed 6 nights in Apr 2024

8/10 Good

Lisa

Stayed 3 nights in Dec 2023

6/10 Okay

Sylvia

Travelled with family
Liked: Staff & service, amenities
The room had everything that we needed and was clean. There were lots of ants on the room each night but they stayed near the ceiling.
Stayed 3 nights in Dec 2023

8/10 Good

Tinus

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ideal, but dated, for a few nights
Quiet, well-located hotel with good staff. The main downside is how dated the room was - furniture seemed worn and slightly stained, and the unventilated bathroom had evidence of mould.
Stayed 3 nights in Nov 2023

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Nov 2023

8/10 Good

Christopher

Stayed 3 nights in Nov 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for early flights value got money. Huge bonus is the amazing restaurant attached
Stayed 1 night in Nov 2023

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outdated but clean except for areas of mold in the bathroom. Shower floor was very slippery because of oil build up. I cleaned it with shampoo and my disposable washcloth and it was better but my husband still slipped when he got in (forgot to give him a heads up). Grounds are lovely with a lot of plants and restaurant was delicious.
Stayed 2 nights in Nov 2023