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Pullman Reef Hotel Casino

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with 5 restaurants

Choose dates to view prices

Pullman Reef Hotel Casino

Photo gallery for Pullman Reef Hotel Casino

Junior Suite, 1 King Bed, View
Deluxe Room, 1 King size bed, Pool Views with spa bath | View from room
Exterior
Exterior
Interior entrance

Overview of Pullman Reef Hotel Casino

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
35-41 Wharf Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationReef Hotel Casino3 min walk
  • Popular LocationCairns Marlin Marina7 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
Shangri-La The Marina, Cairns
Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1005)
The price is AU$325
for 1 night
includes taxes & fees
16 May - 17 May
Shangri-La The Marina, Cairns

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pullman Reef Hotel Casino. Within steps you'll find popular attractions like Cairns Esplanade and Reef Hotel Casino. Highlights at this family-friendly hotel include 5 restaurants, 3 bars/lounges, and a casino. .The fine-dining restaurant, Tamarind, serves Fusion cuisine and is open for breakfast and dinner. Enjoy the outdoor swimming pool, gym, and sauna as well as access to bike rentals. 4080 square feet (379 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-star Cairns Central Business District hotel include Reef Fleet Terminal and Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 2 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 10 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • Ganbaranba Noodle Colosseum - 4 min walk
  • Dundee's Restaurant on the Waterfront - 3 min walk
  • Sauce Brewing Cairns - 5 min walk
  • Piccolo Cucina - 3 min walk
  • Ollie's Italian - 2 min walk

About this property

Pullman Reef Hotel Casino

Luxury Cairns hotel in Cairns Central Business District with 5 restaurants
Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square meters) and includes a conference center. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference rooms
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 127 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Bicycle rentals
  • Billiards/pool table
  • Casino (26,566 square foot of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Ropes course
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Late check-in subject to availability
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from January 23 2024 to April 30 2024 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 29 May 2024 start from AU$237.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Reef Hotel Casino have a pool?

Pullman Reef Hotel Casino has an outdoor pool.

What makes Pullman Reef Hotel Casino a romantic place to stay?

A bar, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Pullman Reef Hotel Casino.

Is Pullman Reef Hotel Casino family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise Pullman Reef Hotel Casino is a hit with families.

Are there hot tubs in the rooms at Pullman Reef Hotel Casino?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Pullman Reef Hotel Casino?

No, Pullman Reef Hotel Casino does not offer an airport shuttle service.

Are pets allowed at Pullman Reef Hotel Casino?

No, only service animals are allowed.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and wonderful staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Bridanne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It wasn’t the standard I was expecting. Quite basic was expecting a little more luxury. Breakfast was very poor. Food was bland and over cooked was not at all enjoyable. There was a funny smell in our room which made our stay less enjoyable. Unfortunately Would not like to stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

6/10 Okay

Maureen, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
we really liked our room and balcony ,the pool area was really nice ,staff were also very nice ,disappointed with the lifts as broke down a few times and was stuck in 1 for about 4 min, a bit scary when you have a phobia also only 1 lift working out of 3.
Stayed 7 nights in Jan 2024

6/10 Okay

CATHY

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, pretty hotel, comfortable and clean rooms.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad deal.
Beautiful Hotel with a friendly staff easy parking with a great location. Loved the room.
Stayed 1 night in Jan 2024

6/10 Okay

Suparna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We found the staff to be exceptionally friendly, kind and helpful, especially Matthew. The property is good and at a convenient location. Only improvement required, bed’s can be more comfy with more comfy sheets. Had exceptional shower and clean bathroom. Love the bar downstairs and nice to drop by the casino.

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and helpful. Hotel is in a decent location and within walking distance to plenty of food, people watching, the marina, city pool & shopping. The room was decently decorated and the beds were very comfortable. The only weird thing for us yanks coming from the U.S., there were no vent fans in the toilet room or shower/bathroom which was quite odd as when someone uses the toilet room you're stuck smelling their poo smell. It appeared during our stay that the hotel only had 1 operational elevator out of 3 going up to guest rooms.
Stayed 3 nights in Jan 2024

8/10 Good

Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024