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The Benson Hotel

4.0 star property
Upscale Cairns hotel in Cairns Central Business District with full-service spa

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The Benson Hotel

Photo gallery for The Benson Hotel

View from property
Exterior
Benson Silver King
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Overview of The Benson Hotel

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • Popular LocationCairns Central Shopping Centre5 min walk
  • Popular LocationCairns Esplanade6 min walk
  • Popular LocationCairns Marlin Marina12 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Room options

View all photos for Benson Suite

Benson Suite

Benson Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Silver King

Pillow-top beds, desk, laptop workspace, rollaway beds

Benson Silver King

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson King Terrace

Benson King Terrace | Terrace/patio

Benson King Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Gold Queen

Benson Gold Queen

Benson Gold Queen

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Benson Gold King

Pillow-top beds, desk, laptop workspace, rollaway beds

Benson Gold King

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Benson Bronze Queen Accessible

Benson Bronze Queen Accessible

Benson Bronze Queen Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Benson Silver Queen

Pillow-top beds, desk, laptop workspace, rollaway beds

Benson Silver Queen

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Benson Bronze Queen

Benson Bronze Queen

Benson Bronze Queen

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
DoubleTree by Hilton Hotel Cairns
Pool
Kids pool
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is AU$240
for 1 night
includes taxes & fees
19 May - 20 May
DoubleTree by Hilton Hotel Cairns

About the area

Cairns

The Benson Hotel puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The brasserie, Benson Bar & Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and pool loungers. 2885 square feet (268 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Cairns Central Business District hotel include Reef Hotel Casino and Reef Fleet Terminal.

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Hotel Casino - 7 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • Rusty's Markets - 5 min walk
  • Annee's CaPhe - 5 min walk
  • Blackbird Espresso by Coffee NQ - 1 min walk
  • The Lillipad Cafe - 1 min walk
  • Gilligan's Travels - 5 min walk

About this property

The Benson Hotel

Upscale Cairns hotel in Cairns Central Business District with full-service spa
The Benson Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 101 guestrooms or units
  • 10 levels
  • 2885 sq ft of conference space
  • 268 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cairns hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

What is the cancellation policy at The Benson Hotel?

The Benson Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Benson Hotel?

As of 5 May 2024, prices found for a 1-night stay for 2 adults at The Benson Hotel on 6 May 2024 start from AU$190.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Benson Hotel?

Yep, The Benson Hotel has a secured covered self car park for AUD 25 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Benson Hotel?

The closest beach to The Benson Hotel is Yorkeys Knob Beach (12.4 km).

Is there a spa on site at The Benson Hotel?

Yep, there is an onsite spa at The Benson Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Benson Hotel have a pool?

The Benson Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What makes The Benson Hotel a romantic place to stay?

Couples spa treatments and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Benson Hotel.

Does The Benson Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Benson Hotel?

No, The Benson Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Benson Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Benson Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Benson Hotel?

No, only service animals are allowed.

The Benson Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 234 reviews" "
Rating 8 - Good. 75 out of 234 reviews" "
Rating 6 - Okay. 30 out of 234 reviews" "
Rating 4 - Poor. 13 out of 234 reviews" "
Rating 2 - Terrible. 7 out of 234 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Francesco

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Claudia Elisabeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff throughout our 3 days stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished rooms beds very comfortable. Breakfast was delicious fresh and plenty to choose from. Would definitely stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Esplanade and Cairns central
Stayed 1 night in Mar 2024

8/10 Good

Antonella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice and clean plus they let us check in early. It was in a walkable distance to many other places.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were very high and hard to sleep on. Asked at reception if they had other pillows and, No. they should have another option as they were very uncomfortable
Stayed 5 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Manoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Stayed 2 nights in Jan 2024

4/10 Poor

Valentino

Stayed 3 nights in Jan 2024