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4.4 out of 5

"The property had all we wanted for our 2 night visit, it was clean, comfortable and in a convenient location for walking access. The staff were all ve ... " More

By a verified traveller on Fri 19 Apr 2024

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Hotel Description

At Heritage Cairns you'll be within just a 5-minute stroll of Cairns Esplanade and within 15 minutes of Cairns Central Shopping Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a snack bar/deli and laundry facilities. Continental breakfast is available daily between 7 AM and 9 AM. There's also free self parking, along with the convenience of car rentals on site.

Within a 20-minute walk of this 3-star Cairns Central Business District motel, attractions include Reef Hotel Casino and Cairns Marlin Marina.

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$115* Per night/room 2 Jun. - 3 Jun.

1 Bedroom Suite with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room with Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Cairns ratings based on 196 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Cairns

Everyone (113) Couples (43) Family (30) Other (1)
4 out of 5
The property had all we wanted for our 2 night visit, it was clean, comfortable and in a convenient location for walking access. The staff were all very friendly and helpful. The small pool area only has room for two sun beds so you have to be quick or lucky to get one. We were lucky! Overall good value for money.

Posted by on 19 Apr. 2024

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5 out of 5
As a solo traveller found this place perfect for me

Posted by on 2 Mar. 2024

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5 out of 5
Very good quiet and very comfortable

Posted by on 9 Feb. 2024

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5 out of 5
A quite place convenient for the things we need to do in Cairns.

Posted by on 14 Jan. 2024

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4 out of 5
Happy with property although it needs an upgrade re ; painting and carpet etc.

Posted by on 13 Jan. 2024

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1 out of 5
The prepared room was v smelly, run down, bath was not clean!! We needed to move to another hotel and got no refund! The price asked for this lousy so called Hotel far overpriced !! If you want to stay in a run down Hotel and pay lot go for it ! The response from Wotif was as well not very good! Concerning the refund The Hotel will not refund hence you will not get anything back! I offered pictures and no request at all! The interest of the paying customer comes last !!

Posted by on 8 Jan. 2024

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5 out of 5
Safe and quiet part of Cairns CBD. Arrived early but a room was available before official check in time. Aircon very efficient, something vitally necessary in the tropics during the Wet Season.

Posted by on 28 Dec. 2023

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5 out of 5
Close to the CBD, safe,clean,comfortable, with parking spaces available.

Posted by on 1 Oct. 2023

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2 out of 5
Room was clean but needed some love. The bar fridge was noisy and kept me awake. Staff were nice

Posted by on 17 Aug. 2023

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5 out of 5
Good location, and convenient, free parking is also available.

Posted by on 1 Aug. 2023

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Heritage Cairns. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cairns motel.

  • 44 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Heritage Cairns offers 44 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Heritage
  • Heritage Cairns
  • Heritage Motel Cairns
  • Heritage Cairns Hotel Cairns
  • Heritage Hotel Cairns
  • Heritage Cairns Motel
  • Heritage Hotel Cairns
  • Heritage Cairns Motel
  • Heritage Cairns Cairns
  • Heritage Cairns Motel Cairns
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.