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Hides Hotel Cairns

3.5-star property
87 Lake Street, Cairns, QLD 1800 796 370
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3.6 out of 5
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See all 280 wotif Reviews

"Hides helped us a lot but a bit noisy at night " More

By a verified traveller on Sat 27 Apr 2024

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Hotel Description

Hides Hotel Cairns puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include free in-room WiFi.

This hotel has free WiFi in public areas, concierge services, and a terrace. Added amenities include laundry facilities, luggage storage, and a front-desk safe. Continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of limited parking.

Attractions within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Reef Hotel Casino and Reef Fleet Terminal.

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$103* Per night/room 30 May - 31 May

Quad Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

King Room Plus

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hides Hotel Cairns ratings based on 280 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hides Hotel Cairns

Everyone (164) Couples (52) Students (3) Family (36)
2 out of 5
Handy location, but that is about it. Does not look like the pictures on the internet - is under maintained and I don't think the "carpets" are ever vacuumed.

Posted by on 29 Apr. 2024

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5 out of 5
Friendly staff

Posted by on 27 Apr. 2024

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5 out of 5
Hides helped us a lot but a bit noisy at night

Posted by on 27 Apr. 2024

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5 out of 5
Nice and quiet super friendly staff. Thankyou and will definitely be back

Posted by on 25 Apr. 2024

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4 out of 5
The location was great, its very old but but all in all it was satisfactory. One receptionist was a tad rude whilst the other was very friendly. I didnt like the wooden stiring sticks fot tea and or coffee, would prefer teaspoons and we were three guests but only two towels were provided byt over all a good place to stay.

Posted by on 19 Apr. 2024

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4 out of 5
Great place to stay in terms of location; near woollies and most eateries plus bus stop. Have stayed here a few times and never had any issue. Last trip was odd though; upon checkout lady at front desk won’t let me store my small luggage for just a few hours. Said room was full (I could see it wasn’t) and didn’t have change for lockers. She seemed rather dismissive and uninterested in helping. I would have happily paid her to keep my luggage but her attitude was rather negative so I left. Meant to get change to go back and store luggage but didn’t bother as I figured she’d just tell me they don’t take strays or make another excuse. Apart from her, every other staff member has been incredibly helpful and nice.

Posted by on 1 Apr. 2024

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5 out of 5
Great size rooms

Posted by on 28 Mar. 2024

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1 out of 5

Posted by on 25 Mar. 2024

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4 out of 5
OK value for money,

Posted by on 18 Mar. 2024

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2 out of 5
Staff double booked my room so stranger entered in middle of night, I will not stay here again

Posted by on 14 Mar. 2024

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About the Hides Hotel Cairns

Location 87 Lake Street, Cairns, QLD 4870

Property Features

As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features concierge services, laundry facilities, and a front-desk safe. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1968
  • Towels for the beach
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)

Room Amenities

Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 14
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Hides Hotel
  • Hides Cairns
  • Hides Hotel
  • Hides Hotel Cairns
  • Hotel Hides Cairns
  • Hotel Crocodile Hides
  • Hides Hotel Cairns Hotel
  • Hides Hotel Cairns Cairns
  • Hides Hotel Cairns Hotel Cairns

You should know

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.