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AC Hotel Melbourne Southbank

4.0 star property
Upscale Melbourne hotel in Southbank with bars/lounges

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
Premium Room, 1 King Bed, City View | View from room
Signature Suite, 1 King Bed, City View
2 bars/lounges
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Popular LocationCrown Casino11 min walk
  • Popular LocationMelbourne Convention and Exhibition Centre11 min walk
  • Popular LocationMarvel Stadium19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Superior Room, 1 King Bed, View

Superior Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, View

Superior Room, 2 Double Beds, View | View from room

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Melbourne, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1006)
The price is AU$274
for 1 night
includes taxes & fees
18 May - 19 May
Crowne Plaza Melbourne, an IHG Hotel

About the area

Melbourne

This business-friendly hotel offers an outdoor pool, a restaurant and concierge services. Plus you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking.

What's nearby

  • Crown Casino - 11 min walk
  • Melbourne Convention and Exhibition Centre - 11 min walk
  • Marvel Stadium - 19 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 19 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • DFO Food Court - 8 min walk
  • Lindt Maître Chocolatier - 8 min walk
  • The General Assembly - 10 min walk
  • Half Acre - 6 min walk
  • Studio Coffee - 8 min walk

About this property

AC Hotel Melbourne Southbank

Upscale Melbourne hotel in Southbank with bars/lounges
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel Melbourne Southbank. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Conference rooms
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 20 per night)
  • Parking on site (AUD 20 per night)
  • Secured valet parking on site (AUD 65 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Building
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Self parking fee: AUD 20 per night
  • Secured valet parking fee: AUD 65 per night (in/out privileges)
  • Nearby parking fee: AUD 20 per night (328 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

Frequently asked questions

What is the cancellation policy at AC Hotel Melbourne Southbank?

AC Hotel Melbourne Southbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Melbourne Southbank?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at AC Hotel Melbourne Southbank on 26 May 2024 start from AU$210.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does AC Hotel Melbourne Southbank have a pool?

Yep, and guests recommend it! AC Hotel Melbourne Southbank has an outdoor pool.

Is AC Hotel Melbourne Southbank family-friendly?

You bet! With amenities like an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise AC Hotel Melbourne Southbank is a hit with families.

Does AC Hotel Melbourne Southbank serve breakfast?

You bet, travelers quite like the buffet brekkie here!

Is there a free airport shuttle available at AC Hotel Melbourne Southbank?

No, AC Hotel Melbourne Southbank does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Melbourne Southbank?

Yep, you can grab a meal at AC Hotel Melbourne Southbank's onsite restaurant.

Are pets allowed at AC Hotel Melbourne Southbank?

Dogs are welcome at AC Hotel Melbourne Southbank, with food and water bowls on offer.

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 400 reviews" "
Rating 8 - Good. 79 out of 400 reviews" "
Rating 6 - Okay. 23 out of 400 reviews" "
Rating 4 - Poor. 8 out of 400 reviews" "
Rating 2 - Terrible. 9 out of 400 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

Jenni

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, comfortable living, great food and amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly off the beaten track.
Stayed 3 nights in Mar 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at AC were extremely helpful and friendly - nothing was too much trouble.
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was not hot. Served luke warm and not enjoyable.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable bed. Lovely staff. Highly recommend. Will stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service excellent and very nice hotel overall
Stayed 1 night in Feb 2024

10/10 Excellent

Mackenzie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC Hotel Melbourne Southbank is now my favourite hotel I have ever stayed at. I travel for university and for leisure semi frequently so I have had lots of experience with hotels, and this one beats all of them. Every member of staff I interacted with over my stay was absolutely lovely and is a level of customer service I don't think I have ever experienced before. The pool was beautiful and frequently had a member of staff cleaning it and the surroundings, the buffet breakfast was always fresh and had lots of variety everyday, and the rooms were meticulously cleaned daily. The location is also great, about a 20 min walk to the CBD or a $10 5 min uber ride. I stayed for 6 nights, and was given a room upgrade when checking in for the length of my stay, and about halfway through my stay was delivered a fruit bowl and a hand written note for choosing AC hotel by a worker who was sincerely thankful for our time. I and the rest of my group agreed that the next time we come to Melbourne we will be making a point to stay here again because it was that great of an experience.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Reception on level 7 was a pain as we didnt know where the hotel car park was (and there was no one manning the desk on the ground floor). Was a bit of a hassle checking in and figuring out where the car park was but after that the stay was great. Thankyou :)
Stayed 1 night in Feb 2024