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4.4 out of 5

"The location was convenient for our stay as it was only about 5 km from my son’s home and this and the fact the Grand Prix was on and other hotels wer ... " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Element Melbourne Richmond you'll be 3.8 km (2.3 mi) from Royal Botanic Gardens and 3.8 km (2.4 mi) from Melbourne Cricket Ground. Highlights at this eco-certified hotel include a restaurant, and in-room kitchenettes and free WiFi.

The restaurant, Mint Lane Restaurant and, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2755 square feet (256 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4-star Burnley hotel include Crown Casino and SEA LIFE Melbourne.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 10 May - 11 May

Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Element Melbourne Richmond ratings based on 116 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Element Melbourne Richmond

Everyone (55) Couples (34) Family (17)
3 out of 5
The location was convenient for our stay as it was only about 5 km from my son’s home and this and the fact the Grand Prix was on and other hotels were out of our budget was the reason for choosing the property. Our original room was totally wrong for our needs. We were placed in a room catering for disabled patrons. There was no shower screen, water from the shower went everywhere including all over the toilet, and the floor was a slipping hazard. This was rectified the next day by a lovely female duty manager who arranged to move us to another room and we appreciated the speedy resolution of our complaint. I would like to add that the housekeeping service during our stay left a lot to be desired. Basics like tea & coffee were not replaced at all, I had to ask for toilet paper and tissues to be replaced, and on some days, the cups and glasses were not cleaned, towels were not replaced and rubbish was not removed. We paid a premium price of $2233 for 7 nights twin share accommodation and it was a disappointing experience overall. The beds were clean and comfortable though.

Posted by on 25 Mar. 2024

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5 out of 5
Clean spacious room and big bathroom. Comfy bed and quiet.

Posted by on 17 Mar. 2024

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4 out of 5
Nice super clean comfortable rooms. Stay at desk super friendly. I found it odd that there was NO items in the Kiki bar at all not even bottles of water. We called to ask and they said we could walk down to lobby or wait til another time to call? Petty small things but they didn’t restock the coffee pods either for the second night. In saying that, If you’re looking for a short stay close to trams and a running track it’s awesome. Very clean

Posted by on 19 Feb. 2024

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5 out of 5
Stayed in king room with balcony. Beautiful

Posted by on 11 Feb. 2024

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5 out of 5

Posted by on 11 Jan. 2024

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4 out of 5

Posted by on 6 Jan. 2024

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5 out of 5

Posted by on 17 Dec. 2023

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4 out of 5

Posted by on 12 Nov. 2023

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3 out of 5
Spent a night with my partner. We were super disappointed with our stay despite good reviews. The room we had was so warm overnight and air conditioner kept switching off. We had a dog continuing to bark multiple times above us throughout the night. Parking was very limited. Only good thing was a comfy bed

Posted by on 22 Oct. 2023

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5 out of 5

Posted by on 19 Oct. 2023

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About the Element Melbourne Richmond

Location 588 Swan Street, Burnley, VIC 3121

Property Features

Element Melbourne Richmond offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. Event space at this hotel measures 2755 square feet (256 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified Element Melbourne Richmond. For a fee, parking is available. This 4-star Melbourne hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2755 sq ft of conference space
  • 256 sq m of conference space
  • Built in 2019
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (6.3 km / 3.9 mi)
  • Metro station: Hawthorn Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Element Melbourne Richmond offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with espresso makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Mint Lane Restaurant and - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20–30 for adults, and AUD 20–30 for children
  • Self parking fee: AUD 42 per day (in/out privileges)
  • Pet fee: AUD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element Melbourne Richmond Burnley
  • Burnley Element Melbourne Richmond Hotel
  • Element Melbourne Richmond Hotel Burnley
  • Hotel Element Melbourne Richmond Burnley
  • Hotel Element Melbourne Richmond
  • Element Melbourne Richmond Hotel
  • Element Melbourne Richmond Hotel Burnley
  • Element Melbourne Richmond Hotel
  • Element Melbourne Richmond Burnley
  • Hotel Element Melbourne Richmond Burnley
  • Burnley Element Melbourne Richmond Hotel
  • Hotel Element Melbourne Richmond
  • Element Melbourne Richmond
  • Element Melbourne Richmond Hotel
  • Element Melbourne Richmond Burnley
  • Element Melbourne Richmond Hotel Burnley
  • Element Melbourne Richmond a Marriott Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.