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 Tanna Island •1 Room
 Tanna Island • 1 Room
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White Grass Ocean Resort

3.5-star property
White Grass, Tanna Island, Tanna 1800 796 370
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4.6 out of 5
Exceptional!
See all 17 wotif Reviews

"We loved the setting of the resort. The staff were always helpful. We had a really relaxing stay. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A family-friendly stay in Tanna Island awaits you at White Grass Ocean Resort. You'll be 11.5 km (7.2 mi) from Lenakel Port and 36.7 km (22.8 mi) from Mt. Yasur. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.

A relaxing visit to Nabisa Day Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Ocean View Restaurant, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to boat tours and ecotours. Plus you'll find free WiFi in public areas and free use of bicycles. Free continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of a free airport shuttle.

With a stay at this 3.5-star Tanna Island resort, you'll be 46.8 km (29 mi) from Port Resolution Beach.

Ocean View Bure (Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$293* Per night/room 17 May - 18 May

Family Bure

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Ocean View Bure (Triple)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

White Grass Ocean Resort ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for White Grass Ocean Resort

Everyone (5) Couples (10) Family (2)
5 out of 5
We loved the setting of the resort. The staff were always helpful. We had a really relaxing stay.

Posted by on 2 Sep. 2018

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Comment from Hotel Management

4 Sep. 2018 by Sabine & Wayne

Thank you for taking the time to write a review. We are very happy that you enjoyed your time with us!

5 out of 5
Great way to experience Tanna. Not cheap, but great value for money

Posted by , from australia on 29 Jul. 2018

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4 out of 5

Beautiful resort in wilderness

Everything was good, unique bungalow warm and helpful staff. But everything here are expensive than other resort. I could understand because you find nowhere to eat no convenience store except in this resort.

Posted by on 13 Feb. 2018

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3 out of 5

Hotel is nice for a short stay

Hotel is probably the nicest on Tanna, but for the price, should be cleaner. Our main issue was the food, as there are no other options nearby, and it was very expensive (and not great quality). Menu looked great, but the meals that arrived were disappointing.

Posted by , from Australia on 22 Nov. 2017

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4 out of 5

Slice of Paradise

Lovely little resort in remote location. Activities exceptionally well organised. Charming rooms and great hot water shower for Tanna. Very good massage in spa by therapist. Food good but usually overcooked and avoid the rubbery eggs for breakfast. The toast and bread are fresh made and taste great. Restaurant staff will eventually come and take your order and then steadfastly avoid eye contact the rest of your meal and whip your plates in and out with barely an opportunity to ask for a drink or dessert. They are lovely people so may just be an issue of lack of training or cultural resistance. They will not think to ask about replacing empty drinks, if you want dessert or anything else during your meal or during the lengthy period waiting for it to arrivevetc and it can be very hard to attract their attention to make any such request which can prove rather frustrating. A dessert ordered by a couple will never occur to them to bring 2 spoons or to ask any ordinary common sense questions.

Posted by , from Sydney on 2 Aug. 2017

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5 out of 5
Pros: The smiling staff, the views, and of course, the volcano!
Cons: The managementy - both of them were seriously unfriendly and didn't smile once. You are working in a paradise, make a bit more of an effort.
Location: Away from it all

Posted by , from Australia - ACT - Canberra on 15 Jan. 2015

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5 out of 5
Pros: Snorkelling
Cons: Internet
Location: Away from it all
Facilities: Good; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful; Great tour to Mt Yasur

Posted by , from Australia - NSW - Sydney on 1 Aug. 2014

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5 out of 5

Posted by , from Australia - VIC - Melbourne on 24 Jun. 2014

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4 out of 5
Pros: Natural environment
Cons: None
Location: Away from it all
Facilities: Unpretentious; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; Out standing natural environment

Posted by , from Australia - NSW - Regional NSW on 25 May 2014

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5 out of 5
Pros: Location and aspect
Cons: After 3 nights the flies are a bit much to cope with.
Fantastic setting

Posted by , from Australia - QLD - Regional QLD on 28 Jan. 2014

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About the White Grass Ocean Resort

Location White Grass, Tanna Island, Tanna

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at White Grass Ocean Resort like an outdoor pool and complimentary bicycles. Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach resort also offers a garden and a terrace. A complete renovation of White Grass Ocean Resort was completed in December 2019. Smoking is allowed in designated areas at this 3.5-star Tanna Island resort.

  • 20 guestrooms or units
  • Built in 1999
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

White Grass Ocean Resort offers 20 accommodations with complimentary toiletries and ceiling fans. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Toiletries (free)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Ocean View Restaurant - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the resort directly prior to arrival to advise flight arrival details, so that a driver can be sent to the airport to meet you.

To get to the property, guests need to transfer by Airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. White Grass Ocean Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VUV 4500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at White Grass Ocean Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 9:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VUV 4500.0 per night
  • Credit card charges are subject to a surcharge of 3.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grass Ocean
  • White Grass Ocean
  • White Grass Ocean Resort
  • White Grass Ocean Resort Tanna Island
  • White Grass Ocean Tanna Island
  • White Grass Resort
  • White Grass Ocean Hotel Tanna Island
  • White Grass Ocean Tanna
  • White Grass Ocean Resort Tanna
  • White Grass Ocean Resort Resort
  • White Grass Ocean Resort Tanna Island
  • White Grass Ocean Resort Resort Tanna Island

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.