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Emporium Hotel South Bank

5.0 star property
Luxury spa hotel, walk to South Bank Parklands

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Outdoor pool, pool loungers
Pool Side Cabana Suite
4 bars/lounges
Suite, 1 King Bed, River View
Designer toiletries, hair dryer, dressing gowns, slippers
Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • Popular LocationSouth Bank Parklands2 min walk
  • Popular LocationBrisbane Convention and Exhibition Centre9 min walk
  • Popular LocationTreasury Casino19 min walk
  • AirportBrisbane, QLD (BNE)26 min drive

Room options

Suite (Exquisite)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bath and shower
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Frangipani Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

Pool Side Cabana Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Urban Vista)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds (Suite - Vista)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed (Vista)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Rainfall showerhead
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, River View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Rainfall showerhead
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Emporium)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bath and shower
Designer toiletries
Bathrobes
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brisbane

A luxury stay in Brisbane awaits you at Emporium Hotel South Bank. Within steps you'll find South Bank Parklands and Mater Private Hospital Brisbane within a 15-minute stroll. Highlights at this eco-friendly hotel include 2 restaurants, 4 bars/lounges and a full-service spa. .Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 4413 square feet (410 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Full breakfast is available daily. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class South Brisbane hotel, attractions include Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre.

What's nearby

  • South Bank Parklands - 2 min walk
  • Brisbane Convention and Exhibition Centre - 9 min walk
  • Queensland Performing Arts Centre - 10 min walk
  • Treasury Casino - 19 min walk
  • XXXX Brewery - 4 min drive

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • Tippler's Tap - 2 min walk
  • The Terrace - Emporium Hotel South Bank Brisbane - 1 min walk
  • Belle Époque - 1 min walk
  • Hop & Pickle - 2 min walk
  • Guzman Y Gomez - 3 min walk

About this property

Emporium Hotel South Bank

Luxury spa hotel, walk to South Bank Parklands
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 50 per night)

Food and drink

  • Daily full breakfast available for a fee: AUD 42 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 28 2024 to June 21 2024 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.
    Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

What is the cancellation policy at Emporium Hotel South Bank?

Emporium Hotel South Bank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporium Hotel South Bank?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Emporium Hotel South Bank on 2 June 2024 start from AU$369.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has valet parking for AUD 50 per night.

Are there any beaches close to Emporium Hotel South Bank?

The closest beach to Emporium Hotel South Bank is Shorncliffe Beach (18.6 km).

Is there a spa on site at Emporium Hotel South Bank?

Yep, there is an onsite spa at Emporium Hotel South Bank. You'll enjoy services like massages.

Does Emporium Hotel South Bank have a pool?

Yep, and guests love it! Emporium Hotel South Bank has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Emporium Hotel South Bank have a waterslide?

No, there is no waterslide at Emporium Hotel South Bank, but Streets Beach is a short 5-minute walk away.

What luxury perks are available at Emporium Hotel South Bank?

Emporium Hotel South Bank features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Does Emporium Hotel South Bank serve breakfast?

Sure does, full brekkie is offered daily.

Is there a free airport shuttle available at Emporium Hotel South Bank?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has 2 restaurants.One of the bars/lounges will be unavailable from May 28 2024 to June 21 2024 (dates subject to change).

What time are check-in & check-out at Emporium Hotel South Bank?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Emporium Hotel South Bank?

No, pets are not allowed.

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 979 reviews" "
Rating 8 - Good. 102 out of 979 reviews" "
Rating 6 - Okay. 27 out of 979 reviews" "
Rating 4 - Poor. 16 out of 979 reviews" "
Rating 2 - Terrible. 11 out of 979 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels i've ever stayed at
Stayed 1 night in May 2024

10/10 Excellent

Kirsty, EMERALD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic on all fronts! Customer service exceptional, room was perfect, immaculately presented and bed was super comfortable, room service food was delicious, prompt and priced well. Thoroughly enjoyed our stay and will visit again x
Stayed 3 nights in Mar 2024

8/10 Good

Wen

Liked: Property conditions & facilities
the service team are very slow and we couldn't get two bathropes from the hotel service .......
Stayed 3 nights in Mar 2024

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly can’t think of anything negative to say about our stay. We enjoyed every aspect of The Emporium and will definitely be staying again in the very near future. A shout to all the staff… all were brilliant to deal with :-)
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Stayed 2 nights in Feb 2024

10/10 Excellent

Iben, york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Lindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its simply a beautiful place to stay
Stayed 3 nights in Jan 2024

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish rooftop bar and pool Rooms are first class
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly receptionist at the check in.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Always a great place to stay before we fly overseas. Close to restaurants and a nice walk along the river
Stayed 1 night in Jan 2024