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3.9 out of 5

"Nice stay, but parking arrangements complicated. " More

By a verified traveller on Thu 25 Apr 2024

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Hotel Description

Brisbane Skytower by CLLIX puts you in the heart of Brisbane, within just a 10-minute stroll of Brisbane City Botanic Gardens and Eagle Street Pier. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a dining area, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board and free toiletries are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Additionally, you'll find laundry facilities, barbecue grills, and luggage storage. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District aparthotel include Queen Street Mall and Howard Smith Wharves.

1 Bedroom Accessible Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$349* Per night/room 6 May - 7 May

Two Bedroom One Bathroom Apartment – Four Guests (Levels 6 – 39)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Two Bathroom Apartment (Levels 6 – 16)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Two Bathroom Sky High Apartment – Six Guests (Levels 43 - 81)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Two Bathroom Sky High Apartment (Levels 42 - 78)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Brisbane Skytower by CLLIX ratings based on 533 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brisbane Skytower by CLLIX

Everyone (243) Couples (86) Family (158)
5 out of 5
A great stay

Posted by on 26 Apr. 2024

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Comment from Hotel Management

30 Apr. 2024 by Julben Serrano

Hi Celia, We're thrilled to hear that you had a great stay with us! Your satisfaction is our top priority, and we're delighted that everything met your expectations. If there's anything specific you particularly enjoyed or if there's anything we can improve for next time, please feel free to share. We look forward to welcoming you back for another great stay in the future!Kind Regards,Julben SerranoGeneral Manager

4 out of 5
Nice stay, but parking arrangements complicated.

Posted by on 25 Apr. 2024

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Comment from Hotel Management

26 Apr. 2024 by Julben Serrano

Hi Suren, Thank you for sharing your feedback with us. We're glad to hear that you had a nice stay overall. We apologize for any inconvenience you experienced with the parking arrangements. Your feedback is valuable, and we will review our parking procedures to see how we can simplify them for our guests. If you have any further comments or suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for another stay in the future.Kind Regards,Julben SerranoGeneral Manager

4 out of 5
There were some issues with the room. Particularly the bathroom, loose tiles and no ventilation so it was difficult to shower. The blow dryer set off the fire alarm because we could not open the windows. The clothe iron was broken and very outdated. The internet was NON-EXISTENT and made it very difficult to work. The smell in the reception was so overpowering that it was difficult to be in the room. Robert was a 10/10 for service and professionalism. We will not be staying in this Skytower accommodation and will not recommend to friends and family.

Posted by on 14 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Julben Serrano

Dear Michelle,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable to us, and we will address each of these concerns with our team to ensure that they are rectified promptly. We're pleased to hear that Robert provided exceptional service, and we will be sure to commend him for his professionalism. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more positive experience.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Beautiful views, family friendly and close to Southbank and all that you need

Posted by on 10 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by Julben Serrano

Hi Ashlee, Thank you for your feedback! We're thrilled to hear that you enjoyed the beautiful views and found our location to be family-friendly and conveniently close to Southbank. We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you have a wonderful time exploring the area!Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Very enjyable.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Julben Serrano

Hi Bryan, We're pleased to hear that you had a very enjoyable experience with us! Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
nice and clean somewhat overpriced

Posted by on 5 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Julben Serrano

Hi Jill, Thank you for your feedback. We're glad to hear that you found our accommodations nice and clean. We strive to maintain high standards of cleanliness to ensure a comfortable stay for our guests.Regarding pricing, we regularly review our rates to ensure they are competitive and reflective of the value we offer. We appreciate your input and will take your comments into consideration as we continue to evaluate our pricing structure.If you have any further feedback or concerns, please don't hesitate to reach out. We value your input and hope to have the opportunity to welcome you back for another stay in the future.Kind Regards,Julben SerranoGeneral Manager

5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Julben Serrano

Hi Tanya, Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we met or exceeded your expectations. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Kind Regards,Julben SerranoGeneral Manager

4 out of 5
We stayed on the 71st floor with our 5 children and the view was spectacular particularly at night when the city lights made it magical. It was clean and fresh and very inviting. My only negative was there was no broom, vacuum or dustpan to clean up any messes on the white carpet floor which with 5 young children made it hard as we had to use our hands/fingers to pick things up when a broom or vacuum would have been more practical and easier. The price was on the higher side and for 2 nights stay with a large family it wasn’t really good value. The staff were extremely friendly, helpful and professional which made our stay quite lovely.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Julben Serrano

Hi Katie, Thank you for sharing your experience of staying on the 71st floor of our apartment with your family. We're delighted to hear that you enjoyed the spectacular view, particularly at night, and found the apartment clean, fresh, and inviting.We apologize for the inconvenience regarding the lack of cleaning tools in the apartment. Your feedback is valuable to us, and we will take it into consideration to improve our amenities for future guests, especially those with young children.We understand your concern about the pricing, and we strive to provide competitive rates while maintaining the high quality of our accommodations and services. We appreciate your understanding and hope that despite this, you still had a lovely stay with us.Thank you for acknowledging the friendliness, helpfulness, and professionalism of our staff. We're pleased to hear that they contributed to making your stay enjoyable.We hope to have the opportunity to welcome you and your family back in the future. If there's anything else we can assist you with, please feel free to reach out to us.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Location, beautiful views and comfy beds

Posted by on 11 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Julben Serrano

Hi Aleisha, We're glad to hear that you enjoyed the location, beautiful views, and comfortable beds during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future.Kind Regards,Julben SerranoGeneral Manager

4 out of 5

Posted by on 29 Jan. 2024

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Comment from Hotel Management

21 Mar. 2024 by Julben Serrano

Hi Lauren, Thank you for providing your rating and feedback. We're glad to hear that you had an overall positive experience during your stay.If there are any specific areas where we could improve to earn that extra star in the future, please feel free to share your thoughts with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Kind Regards,Julben SerranoGeneral Manager

Property Features

Brisbane Skytower by CLLIX offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Brisbane Skytower by CLLIX also features barbecue grills, laundry facilities, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 90 levels
  • Built in 2020
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Brisbane Skytower by CLLIX offers 300 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Brisbane aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (heating)
  • Free tea bags/instant coffee
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 49 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Skytower Apartment

You should know

  • Pool access available from 5:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.