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3.7 out of 5

"Great view. Tired rooms and building " More

By a verified traveller on Sun 14 Apr 2024

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Hotel Description

At Dolphin Heads Resort you'll be 2.2 km (1.3 mi) from Eimeo Beach and 3.1 km (1.9 mi) from Blacks Beach Park. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant, and free self parking.

The restaurant, Salt Restaurant/Bar, serves seafood and is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekends between 8:00 AM and 11:00 AM. There's also the convenience of limited parking.

Sights within a 10-minute drive of this 3.5-star Dolphin Heads hotel include Eimeo Road State School and Northern Beaches Bowls Club.

Studio, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$131* Per night/room 5 May - 6 May

Pool View Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean View Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Dolphin Heads Resort ratings based on 316 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dolphin Heads Resort

Everyone (153) Couples (75) Family (82)
4 out of 5
Great view. Tired rooms and building

Posted by on 14 Apr. 2024

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4 out of 5
We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.

Posted by on 12 Apr. 2024

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5 out of 5

Posted by on 29 Mar. 2024

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5 out of 5
The staff were exceptionally helpful and friendly.

Posted by on 21 Mar. 2024

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4 out of 5
It was all great frim what i saw.. thank you guys

Posted by on 14 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Reception

Thanks Doris for the great review. Hope to see you back soon.

3 out of 5

Posted by on 14 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Reception

Thank you for your review Pete.

4 out of 5
Bar and Restuarant at Resort

Posted by on 26 Feb. 2024

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1 out of 5
Dirt on the bed sheets, dirty bottle left in kitchen. Ants everywhere. Shower dirty

Posted by on 2 Feb. 2024

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Comment from Hotel Management

3 Feb. 2024 by Reception

When you returned the key you said the room was not the size you thought it would be. No mention of the above. Had you told us we would have rectified the situation but you did not give us the opportunity. Sometimes rooms are missed, not often in fact rarely but it does happen!

4 out of 5
Love the pool facilities, quiet. Little bit of a cruise ship feeling with the bar and restuarant near the pool. Rooms were not well maintained. The main light wasn’t working, soaps and shampoos not filled or not working. Absolutely no room service, not even fresh towels. Guess I shouldn’t complain considering the price.

Posted by on 19 Jan. 2024

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4 out of 5
Great position grounds well looked after and walk straight unto the beach.

Posted by on 2 Jan. 2024

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Property Features

Dolphin Heads Resort offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, barbecue grills, and a garden are also featured at Dolphin Heads Resort. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mackay hotel.

  • 50 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Dolphin Heads Resort offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 4:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 4:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5–22 for adults, and AUD 8–20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Heads Resort
  • Dolphin Heads Resort Hotel
  • Dolphin Heads Resort Dolphin Heads
  • Dolphin Heads Resort Hotel Dolphin Heads

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.