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At Mackay Oceanside Central Hotel you'll be within just a 15-minute stroll of Town Beach and Queens Park Orchid House. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.
At the motel's own lounge bar, you can stop for a drink. Enjoy the pool loungers along with access to free bike rentals and hiking/biking trails. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 8:00 AM and on weekends between 8:00 AM and 10:00 AM.
Places within a 30-minute walk of this 4-star East Mackay motel include Artspace Mackay and Harrup Park.
Mackay Oceanside Central Hotel ratings based on 233 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Mackay Oceanside Central Hotel
Everyone (154)Couples (34)Business (4)Family (29)
5 out of 5
Nice and comfortable
Posted by Terry on 17 Apr. 2024
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Comment from Hotel Management
22 Apr. 2024
by Peter B
Dear Terry,Thank you for the perfect score. Your satisfaction is our top priority, and we’re happy that we could provide a stay that met all your expectations. It’s guests like you that make our job truly enjoyable.Safe travels, and we’re looking forward to your next visit!Kind regards,Guest Services
4 out of 5
The bed was comfy, it was quiet, pool was good - the place is looking a bit tired, we stayed in the same room a year and a half ago and the hole in the wall (which had been bogged up) had not been painted. The carpets could do with a clean, but overall suited our one night stopover.
Posted by Rob on 11 Apr. 2024
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Comment from Hotel Management
15 Apr. 2024
by Peter B
Dear Rob,Thank you for returning to stay with us and for your honest feedback. We're glad that you found the bed comfortable and the pool to your liking. We acknowledge your observations about the room's condition and the need for a refresh. Rest assured, we are taking steps to address these concerns to ensure our facilities are well-maintained.We appreciate your understanding and are pleased that our hotel suited your needs for a one-night stopover.Kind regards,Guest ServicesMackay Oceanside Central Hotel
4 out of 5
Posted by Sarah on 6 Apr. 2024
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Comment from Hotel Management
8 Apr. 2024
by Peter B
Dear Sarah,Thank you for choosing Mackay Oceanside Central Hotel and for leaving a great rating. We're glad you had a good experience and would love to know what we can do to make your next stay a perfect one.We hope to see you again soon!Kind regards, Guest Services Mackay Oceanside Central Hotel
4 out of 5
Amazing
Posted by Diana on 31 Mar. 2024
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Comment from Hotel Management
2 Apr. 2024
by Peter B
Dear Diana,Thank you for your positive rating. We're pleased that your stay with us was to your liking. Your satisfaction is important to us, and we're glad we could contribute to a pleasant experience.We hope to have the pleasure of serving you again.Kind regards,Guest Services
5 out of 5
This was a pleasant surprise, a motel that was punching above it's weight. Quality fittings, spacious, as clean as, comfy bed, very reasonable rate, no complaints at all. I stuffed up the reservation but the manager dude fixed that beautifully.
Recommend and would definitely go back.
Posted by Jeff on 28 Mar. 2024
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Comment from Hotel Management
2 Apr. 2024
by Peter B
Dear Jeff,Thank you for your glowing review on Wotif. We're thrilled that our hotel exceeded your expectations with its quality, comfort, and value. It's great that our manager was able to assist with your reservation hiccup smoothly.We appreciate your recommendation and look forward to your return.Kind regards,Guest Services
5 out of 5
Posted by Leonie on 24 Mar. 2024
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Comment from Hotel Management
15 Apr. 2024
by Peter B
Dear Leonie,Thank you for the fantastic rating of Mackay Oceanside Central Hotel! We are thrilled that your experience was exceptional. We look forward to welcoming you back for another wonderful stay.Kind regards,Guest Services, Mackay Oceanside Central Hotel
5 out of 5
The accommodation was very clean, easy layout, airconditioning was great nice and cold, bed was comfortable, shower pressure was great and hot and cold water.
Posted by Samantha on 18 Mar. 2024
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Comment from Hotel Management
25 Mar. 2024
by Peter B
Dear Samantha,Thank you for sharing your feedback. We're delighted that you found our accommodation clean and comfortable. It's great that you appreciated the layout and the air conditioning. We're also glad that you enjoyed the shower pressure and the temperature of the water. Travel safely to your next destination and we hope to welcome you back in the future.Kind regards,Guest ServicesMackay Oceanside Central Hotel
5 out of 5
Nice and cosy close to everything I needed
Posted by Danielle on 16 Mar. 2024
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Comment from Hotel Management
18 Mar. 2024
by Peter B
Dear Danielle,Thank you for your feedback. We're delighted that you found our place nice and cosy, and conveniently located close to everything you needed. We look forward to welcoming you back in the future. Please travel safely to your next destination.Kind regards,Guest ServicesMackay Oceanside Central Hotel
3 out of 5
Aircon looked dusty and dirty.
Exhaust fan in the bathroom was also dusty and I could see the build up of dust.
Posted by Ana on 13 Feb. 2024
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Comment from Hotel Management
18 Mar. 2024
by Peter B
Dear Ana,Thank you for sharing your feedback. We apologise for the condition of the air conditioning and bathroom exhaust fan during your stay. Cleanliness is a top priority for us, and it seems we fell short in this instance.We appreciate you bringing this to our attention, and we will ensure our housekeeping team addresses these issues promptly. We hope to have the opportunity to provide you with a better experience in the future. Please travel safely to your next destination.Kind regards,Guest ServicesMackay Oceanside Central Hotel
1 out of 5
The room below us was shut we were told due to water damage, our room stunk of mould, took us three attempts to have our room changed to other side of hotel, air conditioner was full of mould,
Green slime running down the wall in our second room, disgusting place even though it is a new build
Posted by Alec on 8 Feb. 2024
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Comment from Hotel Management
13 Feb. 2024
by Peter B
Dear Alec,I'm deeply sorry to read about the challenges you faced during your stay. It's concerning to hear about the issues you encountered. These are not the standards we aim to uphold, especially when guest comfort and cleanliness should be paramount.Your experience is certainly not reflective of the high standards we strive to maintain. We would welcome the opportunity to restore your faith in our hotel, and I hope we can demonstrate our commitment to guest satisfaction should you choose to give us another chance.Thank you for bringing these matters to our attention, and please accept our sincerest apologies.Kind regards,Guest Services, Mackay Oceanside Central Hotel.
Mackay Oceanside Central Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at Mackay Oceanside Central Hotel. Free self parking is available. This 4-star Mackay motel is smoke free.
57 guestrooms or units
2 levels
3 buildings
Built in 2014
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
BBQ grill(s)
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Laundry facilities
Refrigerator
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Mackay Station (7 km / 4.3 mi)
Parking: Free self parking
Room Amenities
Mackay Oceanside Central Hotel offers 57 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels and first-run movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.
Private balcony or patio
In-room dining (limited hours)
Flat-screen television
Satellite channels
First-run movies
Refrigerator
Microwave available
Coffee maker
Luxury bedding
Cribs (surcharge)
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 8:00 AM and on weekends from 8:00 AM to 10:00 AM.
Mackay Oceanside Central Hotel has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 6:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 7:30 AM - 6:00 PM
Saturday - Saturday: 8:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 7:30 AM - 6:00 PM
Saturday - Saturday: 8:00 AM - 4:00 PM
Guests will receive lockbox information.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 35.0 per stay.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No lifts
Debit cards not accepted
Staffed front desk
Smoke detector
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 10.00–35.00 per person
Crib (infant bed) fee: AUD 35.0 per stay
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Potters Oceanside Motel East Mackay
Potters Oceanside Motel
Potters Oceanside East Mackay
Potters Oceanside
Oceanside Central Hotel
Mackay Oceanside Central
Oceanside Central
Mackay Oceanside Central Motel
Mackay Oceanside Central Hotel Motel
Mackay Oceanside Central Hotel East Mackay
Mackay Oceanside Central Hotel Motel East Mackay
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Mackay Oceanside Central Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Mackay Oceanside Central Hotel has a free self car park.
Mackay Oceanside Central Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mackay Oceanside Central Hotel.
You bet! With amenities like laundry facilities and free bike rentals, as well as cots/infant beds in the guestrooms, it's no surprise Mackay Oceanside Central Hotel is a hit with families.
No, Mackay Oceanside Central Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
