See all properties
Save

Riviera Mackay

4.0 star property
Upscale aparthotel units with kitchens and furnished balconies

Choose dates to view prices

Photo gallery for Riviera Mackay

Boating
Interior entrance
Desk, laptop workspace, blackout curtains, soundproofing
42-inch LED TV with satellite channels, TV, DVD player
Full-sized fridge, microwave, oven, stovetop
Reviews
9.4

Exceptional

Popular amenities

  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • WasherWasherWasher
  • DryerDryerDryer
  • Parking availableParking availableParking available
  • Outdoor spaceOutdoor spaceOutdoor space

Explore the area

Map
5 - 7 Nelson St, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon3 min walk
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)11 min drive

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment

Standard Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for River View One Bedroom Apartment

River View One Bedroom Apartment | Living room

River View One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View Two Bedroom Apartment

42-inch LED TV with satellite channels, TV, DVD player

River View Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Desk, laptop workspace, blackout curtains, soundproofing

Standard One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Quest Mackay on Gordon
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (327)
The price is AU$263
for 1 night
includes taxes & fees
31 May - 1 June
Quest Mackay on Gordon

About the area

Mackay

Riviera Mackay places you in the centre of Mackay, steps from Bluewater Lagoon and within a short 5-minute stroll of Caneland Central. Highlights at this aparthotel include a rooftop terrace, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LED TV with satellite channels, along with free WiFi, a furnished balcony and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and in-room massages are also available. Housekeeping is available once per stay. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include laundry facilities, barbecues and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Mackay aparthotel include Artspace Mackay and Jubilee Park.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 3 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • The Bavarian Mackay - 6 min walk
  • Austral Hotel - 5 min walk
  • Subway - 6 min walk
  • Gloria Jean's Coffees Mackay Caneland - 5 min walk
  • Hungry Jack's - 6 min walk

About this property

Entire place

Riviera Mackay

Upscale aparthotel units with kitchens and furnished balconies
As a guest of Riviera Mackay, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Riviera Mackay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Mackay aparthotel.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2015
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Lift
  • Smoking in designated areas
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered self parking on site (AUD 5 per day)
  • Extended parking on site (AUD 5 per day)
  • Height restrictions apply for on-site parking

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Freezer
  • Free tea bags/instant coffee
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • In-room massages
  • Restaurant dining guide

Location highlights

  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the city centre

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 28 rooms
  • 11 floors
  • 1 building
  • Built in 2015

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 5:30 PM) and Saturday - Saturday (9:30 AM - 5:30 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For more details, please contact the property using the information on the booking confirmation
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 5 per day
  • Extended parking fee: AUD 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

What is the cancellation policy at Riviera Mackay?

Riviera Mackay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Mackay?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Riviera Mackay on 19 May 2024 start from AU$240.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Mackay?

Yep, Riviera Mackay has an uncovered self car park for AUD 5 per day. Additionally there is extended parking for AUD 5 per day.

Are there any beaches close to Riviera Mackay?

The closest beach to Riviera Mackay is Lamberts Beach (8.5 km).

Is Riviera Mackay family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Riviera Mackay is a hit with families.

Is there a free airport shuttle available at Riviera Mackay?

No, Riviera Mackay does not offer an airport shuttle service.

What time are check-in & check-out at Riviera Mackay?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Riviera Mackay?

No, only service animals are allowed.

Riviera Mackay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 413 reviews" "
Rating 8 - Good. 87 out of 413 reviews" "
Rating 6 - Okay. 19 out of 413 reviews" "
Rating 4 - Poor. 13 out of 413 reviews" "
Rating 2 - Terrible. 0 out of 413 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

David

Business traveller, Travelled with partner
Disliked: Cleanliness
I didn’t think to choose non smoking because I didn’t think any shared accommodation allowed it anymore. The floors were sticky, it wreaked, there was tar on almost every surface. It was a bit more run down than it looked on pics. Some of the kitchen utensils were old and scratched up. The service was friendly though and the building easy to access.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Riviera is our preferred accommodation in Mackay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Stayed 2 nights in Jan 2024

10/10 Excellent

Danny

Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently, We were even told that although the tea and coffee were complimentary, we would t be able to get any more ! Should have been wonderful quality for that but only mediocre. Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Stayed 1 night in Nov 2023

10/10 Excellent

Alistair

Liked: Cleanliness, property conditions & facilities
Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay. I definitely recommend this hotel.
Stayed 5 nights in Nov 2023