4/10 Poor
Aram
Travelled with family
13 Feb 2024
Disliked: Staff & service
Staff were oddly disorganized and most of the interactions with them left us scratching our heads. Our room wasn’t ready until an hour after check-in. The staff kept us waiting around for a hour saying “10 more minutes” every time we asked. Zero accomodation or compensation. When we entered our room the tile floor was soaking wet, and my wife slipped and almost fell, there was so much water we thought it was a leak, tried to call down to have it checked out, but were left on hold for so long that we just gave up and cleaned it up ourselves. This kind of weirdness followed throughout the whole stay. Nothing terrible, just not what you’d expect from a hotel of this price-point. Very nice people, just seemed like an inexperienced staff and poor communication.
Aram
Stayed 4 nights in Feb 2024